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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very quiet facility. Easy to find parking. Carpets were dirty and there were no hangers in the closet. Overall everything was OK
Business response:
Thank you for choosing our hotel. We're glad to know you were pleased with our parking facilities and that overall you had a pleasant time with us. However, we're sorry for the housekeeping issues you encountered while you were here. Please be assured that we have discussed your feedback with the appropriate team to be more diligent with our efforts moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Staff read very nice! Helped us and went out of their way to do so.
Business response:
Juan, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Rooms were outdated. Bed was ok but not the best.
Business response:
Kimberly, thank you for staying with us and posting a review. We are sorry we fell short of your expectations regarding your room. We have alerted our maintenance team to your concerns, and we will be more proactive replacing items that are beginning to show wear. We appreciate your valuable feedback, as this helps us to improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management
Did not have any hot water for a shower. All cold water. Everything else was great
Business response:
Thank you for taking the time to review your visit. We're glad to know overall you had a pleasant experience while you were here, but we're sorry for the inconvenience you in your room. We have shared your feedback with our maintenance team and has asked them to fix the issue immediately. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
We ordered a King size bed room and we got two bed instead
Business response:
Becca, thank you for your feedback. We apologize for the mix-up with your reservation and for not able to accommodate you in the room of your choice. Please be assured that we have shared your feedback with our front desk, and we’re investigating the problem to make improvements so that this does not happen again. We hope to have a future opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 4.2 star rating with 1,337 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.