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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was very nice and clean
Good for one night stay After hours phone had a frayed cord and calls kept hanging up. Prepare for a $100 deposit required to be paid, not held, and not disclosed when reserving room. Staff was professional and courteous.
Business response:
Dear Jose, We appreciate your feedback and apologize for any inconvenience caused by the phone issues and the unexpected deposit requirement. Your comments are valuable, and we will share them with the concerned teams to enhance the guest experience. On a positive note, we thank you for acknowledging the professionalism and courtesy of our staff. While we know this stay did not meet all your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Manage... read more
Cheap Night manager was wonderful with a super late check in, but the room was terrible. Smelled like pot the whole two weeks. No one ever came to clean. Cheap, but definitely get what you pay for.
Business response:
Dear Eleanor, Thank you for staying with us and sharing your experience. We appreciate your feedback regarding areas where we could improve. We apologize for anything other than a memorable experience, and we hope you will revisit for the exceptional stay for which we are known. Thank you again for being our guest.Sincerely,Hotel Management
Staff was friendly and helpful
Business response:
Dear PHILLIP, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 4.2 star rating with 1,336 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.