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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't like the $100 deposit being held. I didn’t like the limited items in the room (soap, toilet paper). I don't like the idea of paying extra for extra towels. Lastly, I don't like that there were no dishes to cook.
Business response:
Dear Chavon, Thank you for your feedback. We understand your concerns regarding the 100 deposit, limited room amenities, and additional charges for towels. Your comments are important to us, and we will review our policies to ensure we are providing the best experience for our guests. We apologize for any inconvenience caused by the lack of cooking dishes, and we are looking into ways to improve this aspect. We appreciate your input and hope to welcome you back soon!Sincerely,Hotel Management
N/A
Super buena
Business response:
Dear Hommy, Thank you for your feedback! We are thrilled to hear that you had a great experience during your stay. Our team works hard to ensure that every guest feels comfortable and well taken care of, and we're so glad we succeeded in making your visit enjoyable. We truly appreciate your kind words and look forward to having the opportunity to welcome you back to Extended Stay America for another fantastic stay.Sincerely,Hotel Management
Price is a but much
Business response:
Dear Devine, Thank you for your feedback. We understand that pricing is an important factor for our guests, and we strive to offer competitive rates while providing a comfortable and convenient experience. Your comments will be reviewed as we continue to evaluate our pricing structure. We appreciate your input and hope to have the opportunity to welcome you back in the future for a more satisfying experience. Thank you again, and we look forward to your next visit!Sincerely,Hotel Management
Just an okay place! I recently stayed at this extended stay, and while the location was ideal—conveniently situated near all the stores—the accommodations left much to be desired. The room was very rundown and in need of major updates. The bed was extremely uncomfortable, and several outlets were missing covers, which felt unsafe. The bathroom was particularly disappointing; the toilet wasn’t properly cleaned, with visible black scum around the top area if you looked closely. Additionally, there were small gnats coming from ... read more
Business response:
Dear Linna, We sincerely apologize for the issues you encountered during your stay. Your experience does not reflect the high standards we aim to uphold, and we will immediately address the concerns you mentioned, including the condition of the room, cleanliness, and safety. We appreciate your input as it helps us improve. We hope to have the opportunity to provide you with a more comfortable and pleasant stay in the future. We look forward to welcoming you back. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 4.3 star rating with 1,437 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.