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Extended Stay America Select Suites - Tampa - Brandon - East
- Hotels
- Tampa, FL
About this business
Location details
2450 S Falkenburg Road, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No elevator- carpet in hallway too much dirty, Bad smelling.
Business response:
Dear Huy, Thank you for taking the time to share your experience. We are truly sorry to hear that the condition of the hallways and overall environment fell short of expectations, and we understand how this impacted your stay. Your feedback has been shared with our team to ensure that these concerns are addressed and improvements are implemented promptly. We sincerely apologize for the inconvenience and hope you might consider giving us another opportunity in the future to provide a cleaner, more comfortable, and welcoming e... read more
I first entered room 313 at roughly 7pm. At the time, nothing felt off, apart from the old food aroma on the common areas and the room. I came back at about 1:30 in the morning and when I entered the room, I found about twenty cockroaches, big and small, all over the kitchen and the floor. I had not left any food inside the room, apart from an unopened bottle of water. We took pictures of the roaches and called in, but they did not want to move us to another room nor refund us. They didn’t try to help and didn’t recommend an... read more
Business response:
Dear Maria, We are deeply sorry for the distressing experience you and your family encountered during your stay. The situation you described falls far below the standards we aim to maintain, and we sincerely apologize for the lack of timely assistance and resolution from our team. While we recognize that unforeseen issues can occur, your feedback highlights critical areas for improvement, and we are taking immediate steps to enhance cleanliness and guest support. We understand the frustration this caused and appreciate your ... read more
Disgraceful Facility was dirty. Elevator was shut down in the weekend and at night. Only received one towel and one washcloth and had to take them downstairs to the front desk to get any more. Room was not cleaned the 5 days we were there and thank goodness we had had to leave early due to an emergency.All sorts of people all over the facility parking area at all hours not staying there, way too much traffic going on!
Terrible
Some
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon - East
How is Extended Stay America Select Suites - Tampa - Brandon - East rated?
Extended Stay America Select Suites - Tampa - Brandon - East has a 3.1 star rating with 2,162 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon - East open?
Extended Stay America Select Suites - Tampa - Brandon - East is open now. It will close tomorrow at 12:00 a.m.