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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
People looking to buy drugs knocking on door till about 2 AM. Apparently the guest before us was a dealer
Business response:
Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not typical. However, we would need more information to address your specific concerns. Please do not hesitate to contact our general manager directly if you would like to discuss this matter in more detail. Thank you for being our guest, and we hope you will consider staying with us again. Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
The worst hotel ever, dirty, smells terrible, the staff is the worst, the last day I was taking a shower one person keep knocking the for at least 5 minutes and try to get in the room I was screaming that I was taking a shower finally I came out thinking that maybe there was an emergency but what the maid wanted to know was If I was leaving that day .... only sleeping under the bridge is worse that this hotel
Business response:
We are disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we are sorry this was not your experience with us. Rest assured that we take these reviews seriously and then fine-tune procedures to help ensure we do not repeat mistakes. We hope you will consider giving us another chance so we can make this up to you the next time you are in the area. Sincerely, Hotel Management
Beware Bathroom was so bad. The toilet looked from gasoline station, no decent breakfast and loud guest with hotel booked to local workmen.
Business response:
Michael, it is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for every guest entering our doors. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We truly... read more
Scary You moved us to another location without notification. Unacceptable.
Business response:
Although we make every effort to be perfect, sometimes we fall short. It is never our intention to disappoint our guests, so, we would like to offer our apologies to you for the reservation issue. We assure you we made every attempt to correct the matter, including making a reservation for you at a neighboring hotel but sadly missed out on informing you somehow. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
The room was dirty. There were ants and black hairs everywhere. Carpet stained. It was brutal
Business response:
We sincerely apologize for the cleanliness issues you encountered in your room. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Room was clean but small and decor was dated . I asked for extra pillows and bottled water - but there was not any bottled water. They did have extra pillows
Business response:
Julie, thank you for being our guest. We are sorry our room was not to your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Absolute dump. Would never stay there again. Low-lives all over the hotel. Nobody at reception desk when I arrived. No parking in the building I was sleeping. People smoking pot outside. I could not wait to leave!
Business response:
Thank you for being our guest. We are sorry for the poor service you received and that one of our associates was rude to you. Please know we provide thorough training for all associates, and we will redouble our efforts. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,232 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.