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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible breakfast, dirty and noisy rooms. It was a disaster, rooms are very noisy, the fridge was very noisy. There is no room service, no kitchen utensils, no hair dryer (had to ask for one) no ironing board and the iron was burnt. breakfast was grab and go, which was a muffin, bars, coffee. Internet was free but very very slow and sometimes not working. Not what we expected. Would not recommend or go back there again.
Business response:
Yasser, thank you for being our guest. We are sorry to know you didn’t like our hotel policies and breakfast offerings. Also, we apologize for the maintenance issue which impacted your stay with us. Our hotel is designed for guests, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Your concern regarding the internet and the refrigerator are discussed with the concerned team for review and action. It is never our intention to dis... read more
It seems beaten up
Business response:
Thank you for being our guest. We sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
O quarto do hotel estava sujo. Atendimento péssimo na recepção do hotel. Café da manhã patético
Business response:
We offer our sincere apologies for the cleanliness issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these problems from happening again. Also, your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerel... read more
Business response:
Crystal, thank you for taking the time to post your feedback. It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Terrible Room had not been cleaned, had to wake up and wait on clerk. Room was a dump.
Business response:
Steven thanks for being our guest. We are disappointed reading you didn’t have an excellent stay with us. Please accept our apologies for the cleanliness issue. Your feedback has been shared with the department involved, and we are working hard to deliver a well-poised environment going ahead, Please give us another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Cockroaches in bathroom and a lack of amenities on property.
Business response:
We're disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and clean stay, and we did not live up to your expectations. We have asked our pest control provider to service your room immediately. We hope to have a future opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
property don't have elevator, so I had to myself carry large luggage on up floor
Business response:
Thank you for taking the time to evaluate your stay. We are so sorry for not meeting your expectations and regret the inconvenience caused to you during your stay. Please consider staying with us again as we would love to provide you with an excellent experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,232 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.