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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't like much about hotel other than rates were reasonable. Room was filthy. Lipstick on pillow case from previous guest, bedding hadn't been changed. No coffee pot, cups in room. Iron board had no cloth padding to iron clothes properly. Excessive previous guest body hair in bathroom where bathroom hadn't been cleaned properly. Hotel room poorly maintained. One of the worst hotel rooms.
Business response:
Thank you for being our guest. We are very disappointed to see that your feedback referenced the description of our hotel as "filthy". We offer our apologies for the cleanliness issue. Your feedback is discussed with the concerned team to take the necessary remedial actions ensuring we deliver a clean and comfortable stay to all of our guests going ahead. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Please consider a return visit to our hotel ... read more
Didn't have any kitchen stuff, or fitness center. Water damage and very dirty room.
Business response:
We sincerely apologize for the issues in your room. Your feedback has been discussed with the concerned team to ensure we inspect all our rooms thoroughly before allotting to our future guests. To ensure cleanliness of kitchenware brand standards require us to keep dishware available at the front desk and are complimentary. Please consider giving us another chance to provide you with a much better stay. Sincerely, Hotel Management
Over priced for very little Room had horrible smell, AC unit also had a very unique smell. Towels were very poor condition and fridge made noises non stop.
Business response:
Thank you for choosing us. We truly care about delivering well-appointed rooms to all of our guests and thus apologize for all of the issues you encountered when staying here. Your feedback has been shared with the maintenance and housekeeping department, and we are working hard to deliver the type of hospitality that you should always expect from us. We hope you will re-evaluate us on your next visit. Sincerely, Hotel Management
Business response:
First and foremost, we would like to offer you our apologies for the inconveniences you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
Mold and bugs everywhere in two different rooms. Rooms were not cleaned and need to be inspected.
Business response:
Thank you for evaluating your stay with us. We apologize for the cleanliness issues you encountered in your room. Please be assured that we have discussed your concerns with our housekeeping team, and we’re working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, Hotel Management
dirty dirty dirty 2 day and no cleaners no chance de towels dirty dirty the caroet dirty i not like dirty dirty
Business response:
Thank you for being our guest. We are sorry for the cleanliness issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Please know to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. Also, towels and linens may be exchanged at the front desk anytime and complimentary. It is never our intention to disappoint you in any way, and we hope you will give us ... read more
DO NOT STAY HERE. Bugs, dirt, mold are just the beginning. I have reached out to Expedia and suggested that they no longer list this property via their web site. STILL WAITING to hear from corporate. Oh, and if you go back and review notes from the "manager" of the property... the same remarks have been occurring since 2013!! The response is always "oh, we apologize, we will try to do better and address the issues". No, that does not happen. It is probably worse now than it was in 2013. There were ants on the floor, the show... read more
Business response:
Thank you for choosing our hotel and for taking time to provide feedback. We offer no excuses for your disappointing experience and apologize for failing to provide you with a stay that met your expectations. We hope you will give us another chance to deliver the hospitality you deserve. Sincerely, Hotel Management
No, I didn't find bugs, but drug addict laying around in the parking lot, (not guest), dirty carpet, bathrooms and overall smell, it was just a combinations of too bad... never again
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
I checked in at 8 PM, and checked someone else in my party in, who would be arriving later. When the rest of my traveling party arrived at 2 o’clock in the morning, someone was in their room. The hotel staff saw that the curtains were open in the room and decided to book it.
Business response:
We offer our sincere apologies for the poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these problems from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,232 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.