Extended Stay America Select Suites - Tampa - North - USF/Attractions

Business response:

Manda, thank you for being our guest. Although you liked our ideal location, we are sorry you found our mattresses uncomfortable. We wish we had the opportunity to resolve this while you were here, as we would have done our best to make your visit a comfortable one. We hope that you will stay with us again, and we will do our best to provide you with a better stay. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Devorah, thank you for being our guest at Extended Stay America. We are happy to know we met all your expectations at a great price. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Todd, thank you for staying at Extended Stay America. We are glad to know you were impressed with our ideal location and that you had a great stay here. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thanks so much for the terrific rating regarding your visit to Extended Stay America. Making sure that each guest's experience is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Business response:

Yohann, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thanks for the 5-star review of Extended Stay America. We are thrilled to know you had a relaxing stay with us and the service provided by our staff was above and beyond your expectations. Our team has appreciated you for highlighting their efforts. Thank you once more for the kind comments, and we look forward to serving you at your second home. Sincerely, Hotel Management 

Business response:

Alan, thanks for evaluating your experience at our hotel. Although you had an overall pleasant stay with us, we are sorry for not meeting all of your expectations. Your feedback is noted and it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management