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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to relatives and other attractions.
Business response:
Thank you for sharing your experience. It is great to see that our location was convenient for your travel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
The ac unit barely worked (no repairman on weekends apoarantlt), we had to go buy a fan to cool the room, and because of laminate floor in bathroom (which looked good but traps mousture) it kinda smelled of urine by toilet.. other than that, not bad i guess
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you had multiple issues with your stay. Thank you very much for bringing these to our attention. Our maintenance engineer and housekeeping staff have been addressed about the issues in your review so they can be rectified promptly. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Short stay to see family Hotel is quiet, comfortable and clean. No amenities like gym or pool but you can walk a loop right outside the door. Also you will need a car to access any food stores or shopping. However, the downtown area of Germantown is only about 1.5 miles away with shopping restaurants etc. Lovely neighborhood/ofice area so very quiet. Staff is friendly and efficient. However, the coffee was without any cream for 2 days. Only bare minimum with packaged muffins/pkgd oatmeal and only one day had breakfast bars.
Business response:
Thank you for the feedback about your stay at our hotel. I am sorry to hear that we did not meet the standard needs of your breakfast. In response to your feedback, I am personally taking care of ordering and having everything we offer in our grab and go breakfast. For a satisfactory stay. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Some shady characters around but I kept to myself. When the guy next to me at check in was paying cash I should have known.
Nice room and kitchen! I would recommend for anyone.
Business response:
I want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed your stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Grab on breakfast no good. Should have proper sit down breakfast service. Should keep iron in the room.
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that our grab-and-go breakfast was not to you liking. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 4.3 star rating with 1,077 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.