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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great night away nice place,would stay again
Business response:
Thank you for taking the time to share your experience. I am pleased to see you had an excellent stay at our hotel and that you would stay with us again. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great for business This was the perfect area to stay for business. The area is quiet, with office buildings all around. Eateries, and other things to do are close by. No more than 5-7 miles. Good stay and great bang for the buck.
Great Hotel, Really enjoyed my stay. Went to visit some family and the hotel was inexpensive and 10min away from where they lived. I will definitely be returning soon. Thanks
Business response:
The team and I appreciate your feedback. It is good to know our affordable rates were beneficial and that you would stay with us again. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Checking in online Online check-in is everything! We usually check-in late with our children and it takes a long time but all we had to do is pick up our room keys
Business response:
We appreciate you sharing your comments. I am pleased to read you favored the online check in and that it was convenient. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Too dusty in room, no amenities in bathroom, no dinnerware in kitchen provided
Business response:
Thank you for taking the time to share your experience. I am disappointed at reading your room could have been cleaner and that you lacked basic amenities our hotel offers. Our staff will be addressed on making sure guests receive all amenities and are informed of our cookware policy, which is available at the front desk for guests. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Convenient to my activities A little older facility but seemed to be kept up. Room was generally clean but could use some deep cleaning. Found crumbs and French fry in recliner as I was working. Staff seemed supportive and friendly.
Business response:
Your review was recently brought to our attention, and we would like to take a moment to respond. Please accept our most sincere apologies for finding Crum's underneath the recliner. In response to your feedback, I will address our housekeeping staff to ensure proper cleanliness. Your satisfaction is very important to us and we appreciate all of your feedback. We hope to have another chance to provide you with a better experience the next time you're in town.
30 min drive to Olney Theater, in Olney MD.
Business response:
We want to thank you for writing a review of your stay. We greatly appreciate your recognition. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
There is a famous expression that says "Other than that, Mrs. Lincoln, how did you enjoy the play?" Other than the commotion of having one guest stab another in a room down the hall and having the place swarming with police officers, the stay was uneventful.
Business response:
Thank you for taking the time to bring this to our attention. Please accept my sincere apologies for the commotion you experienced. Our staff and the local authorities are well trained to handle such instances. Thank you for being patient. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 4.3 star rating with 1,077 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.