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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ld I enjoyed the stay--just wish it was not pet friendly, since I have allergies.
Business response:
Linda, thank you for choosing to stay at Extended Stay America - Washington, D.C. - Germantown - Milestone and for sharing your feedback. We are so glad to know you visit with us was satisfactory. It was a pleasure hosting you, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Thank you for your fantastic rating! We're happy you stayed at Extended Stay America - Washington, D.C. - Germantown - Milestone and even more that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
should be a 1st choice. love it overall the room and hotel are very clean and in good condition. it was great to have a fridge and stove although i didn't use them. Cons: bed covers were mediocre, they kept falling off, they're very light. the hotel lacks a gym.
Business response:
Thank you for taking the time to share your experience of Extended Stay America - Washington, D.C. - Germantown - Milestone. We are happy to know you loved your cleaned room and the in-room amenities. We value your feedback as it helps us to know the area where we can improve. We hope you will choose us again whenever you are in this area. Sincerely, General Manager
Good place for the mobey Good for a few nights' stay while visiting family. No frills, just the basics. Bed was very comfortable, decent linens and towels. Everything clean. No housekeeping because our stay was so short but able to switch out towels at desk. Nice kitchen with dinnerware, etc. available by request. "Grab and Go" breakfast in lobby was coffee, tea, instant oatmeal, cocoa, granola bars and muffins. Quite enough for the overall value. Noise was an issue for us. People directly above thumped and jumped for hours ... read more
Business response:
Mary, thanks for the feedback of your stay at Extended Stay America - Washington, D.C. - Germantown – Milestone. We strive to provide our guests comfortable facilities and good service, so we are glad you liked everything we have to offer, especially the value we offer. We appreciate you being our guest and hope to see you again soon. Sincerely, General Manager
Not convenient The WiFi sucked. I had to use my own WiFi. The breakfast was not continental. It did not come with pots, pans, and plates as advertised for me to cook for my children.
Business response:
Thank you for your review. We apologize for your less than perfect visit. Your experience is not representative of our usual performance, and we regret falling short of your expectations. Our brand standards require us to make the kitchenware available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our team to communicate this more clearly going forward. We hope you and your family will consider staying with us again ... read more
Bare essentials Had I known they did not service my room for a 2-3 day stay, I would not have Extended my stay and will not book an Extended Stay hotel again in the future. They did not make the bed or bring clean towels as this is not part of what they do for a 2-3 day stay, only for a week or more. What's that about? Very shaky policy and not advertised as such. Never again...I don't care how cheap it is.
Business response:
We apologize our hotel and services were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found us a bit different than traditional hotels. We value your business and hope you will consider us again. Sincerely, General Manager
Günstige Unterkunft mit direktem Anschluss an A Für ein Shoppingaufenthalt oder den Ausflug in den Nationalpark vom Standort her gut geeignet. War sehr günstig für 65,- €. Allerdings das Frühstück bestand nur aus Muffin und Café! Gibt direkt nebenan noch mehrere Hotels. Küche mit großem Kühlschrank und er Möglichkeit des Selberkochens dabei!
Business response:
Many thanks for reviewing your stay with us. We are pleased to know that your overall visit was pleasant, and you liked our location and the value we offer in the area. That being said, we are sorry that you were not happy with our grab-and-go breakfast. I will share your feedback with the respective team in an effort to make the improvements. We hope you will visit us again soon. Sincerely, General Manager
The room was clean and comfortable. A little disappointed they didn't have an ice machine, only ice trays which you have to wait for the ice. It is an extended stay with a kitchen but the dishes, pans and utensils have to be ordered from the front desk. I guess that can be an advantage for them so they don't have to wash items that were unused.
Business response:
Thank you for the review of Extended Stay America - Washington, D.C. - Germantown – Milestone and for sharing your experience. I am glad to read that overall you had a nice stay. We appreciate your business and hope you will be back to see us again when in our area. Sincerely, General Manager
Interesting Night!!! My boyfriend and I waited outside the from door for 15 minutes because the lady was hiding to the side of the counter, furthermore it was 2AM and we were extremely tired to say the least. We finally got in because my boyfriend called the main number and by the 2nd try the lady picked up. Her attitude was not inviting nor was she informative at all.. happily once we got to our room it made up for experience we got especially it being our first time staying in the extended stay hotel.. Lastly the toilet se... read more
Business response:
Thank you for taking the time to share your experience. First, please accept our apologies on the wait you had before you were able to check in. Still, we are glad you had a comfortable stay at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 4.3 star rating with 1,077 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.