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Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
- Hotels
- Germantown, MD
About this business
Location details
20141 Century Blvd., Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very ffiendly and helpful, but the room needed work. The refrigerator was pulled out in the middle of the kitchen abd the table was sticky and I could not get it clean. Outside was a little worn down but serviceable. This may be a little picky, but the saop they had was awefull > I know this is a hard time with the Covid-19 but i expected better
Business response:
Thank you for being our guest. Although we are happy to learn our staff was friendly and helpful, we apologize your suite was not up to your expectations. We are doing everything we can to keep things as normal as possible; however, we are sorry for the inconvenience caused to you. We will work with appropriate individuals to ensure a better outcome going forward. Our goal is to provide a relaxing, clean, and comfortable stay for every guest, so we hope you will revisit as we would love for you to experience our hotel as you... read more
Ome away frim home It was a comfortable stay.
Business response:
Latisha, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that we met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great hotel with kitchen! There is nothing better for the price in dc! Also lovely staff!!
Business response:
Timothy, thank you for choosing Extended Stay America. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We are also glad you liked our friendly staff and loved having a well-equipped kitchen in your suite. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Great location!! There is a lot to do. The staff of friendly and helpful!!
Business response:
Timothy, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable stay, liked our friendly staff and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It’s a really nice hotel for the price point. They also accommodate longer stays. Great staff!
Business response:
Tim, thank you for reviewing your recent stay at Extended Stay America. We are glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations at a fair price. It is also nice to know you liked or friendly staff. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Michael, thank you for visiting Extended Stay America and for your wonderful rating. We are delighted you had an excellent experience with us. Please come back and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 3.5 star rating with 2,899 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.