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Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
- Hotels
- Germantown, MD
About this business
Location details
20141 Century Blvd., Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
The room i booked was non smoking but it smelled cigarettes very bad. The lady who checked me in was nice and pleasant. All in all, i guess you get what you pay for. I dont have much time to write in details. Not bad, but would book somewhere else next time.
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us and liked the service provided by our front desk staff, we are sorry for the odor you experienced in your room. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the suite to remove the smoke smell. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
The staff was very friendly and the hotel was clean and nice
Business response:
Thank you for the glowing review of Extended Stay America. We are glad to know you liked our refreshing property and were impressed with our cordial associates. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great Room Stayed for a night during the weekday. Room was clean. Stayed here before. Dont have any problem then either. Room was a little hard to find even though I was shown a map. Service woman was really sweet.
Business response:
Tanisha, thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality as well as our well-kept accommodations. We value your feedback and look forward to your next stay. Sincerely, Hotel Management
Very pleasant stay, very peaceful and staff is very friendly
Business response:
Thank you for choosing Extended Stay America. We are happy you enjoyed your comfortable stay at our hotel. We are also glad you loved our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 3.5 star rating with 2,899 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.