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Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
- Hotels
- Germantown, MD
About this business
Location details
20141 Century Blvd., Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to I-270 and pet-friendly. A little noisy, the rooms could have been cleaner, and the grounds could be better maintained. But, overall it wasn't bad for the price.
helpful I had a tough work schedule on a weekend it was pretty good for the price
Business response:
Thank you so much for posting a review of our property. It’s great to read that you found our hotel to be a good value and had a comfortable stay overall! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
cool spot I DID LIKE MY STAY IN THE HOTEL I WOULD GO BACK SOON
Perfect jump point for DC/Md travel and business Stayed here several times. I'm a no-frills hotel user, but I have to admit I'm becoming hooked on the kitchenettes!
Business response:
Thank you for your wonderful review of our property. It’s great to read that you had a comfortable stay and enjoyed our fully equipped kitchens! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Room smelled stale. No trash pail. No one at desk for checkout and fee confirmation
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We regret that we failed to meet your expectations on several aspects during your stay, and we’re sorry for any inconvenience it may have caused you. Your feedback will be passed along to the respective teams to ensure better services moving forward. We appreciate you letting us know and are grateful for your patience. Please consider giving us another opportunity to offer you a much more seamless visit next time. Sincerely, Hotel Management
Rooms where not well keep, pictures are not close to what you get. Area felt unsafe
Business response:
Dear Guest, Thank you for sharing your experience with us. We are very sorry to hear that the accommodations did not meet your expectations and that the surroundings left you feeling uneasy. We understand the importance of a comfortable room and a sense of security, and we regret that this was not reflected during your stay. Your feedback will be shared with our team to help us improve both presentation and overall guest care. We hope you will consider giving us another opportunity to provide a more reliable and reassuring v... read more
The room was smelling of cigarette smoke. Looked better online.
Business response:
Dear Guest, Thank you for sharing your feedback. We are truly sorry to hear that your room had an unpleasant odor and did not meet the impression you expected from the online listing. We understand the importance of a fresh and welcoming environment, and we regret that this was not your experience. Your comments will be reviewed with our team so we can better address room preparation and overall quality. We remain committed to improving and would appreciate the chance to offer you a more comfortable and enjoyable stay in the... read more
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 3.6 star rating with 3,011 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.