Extended Stay America Select Suites - Wichita - Airport

Business response:

thank you. Come back and see us! 

Business response:

Dear Michael, Thank you for choosing Extended Stay America! We apologize for the issues you experienced with the TV during your stay. It is important to us that all amenities function properly, and we understand how this can affect your experience. Your concerns will be addressed with our team to ensure improvements are made. We appreciate your input and hope to provide you with a better experience in the future.Sincerely,Hotel Management 

Business response:

Dear Tyrell, Thank you for staying with us! We are thrilled you found our hotel clean and comfortable. We take pride in maintaining high cleanliness standards, and your positive remarks are greatly appreciated. We look forward to welcoming you back to Extended Stay America soon.Sincerely,Hotel Management 

Business response:

DearDebra, Thank you for taking the time to provide a review of your stay. We want every guest to be treated with respect and authentic, friendly service; therefore, we apologize if this was not your experience. Your sincere feedback, including comments about what we did right and areas where we can improve, helps us enhance our customer service. We will address this with the concerned associates, and we thank you for your patience. We hope to accommodate you again so we may provide you with the flawless experience you deser... read more

Business response:

Dear Lonnie, Thank you for your feedback. We're glad to hear you enjoyed your stay overall. We understand the inconvenience caused by the lack of water, ice, and dining options. We strive to improve our services and amenities continually and appreciate your input. We hope to welcome you back in the future and provide a more complete experience.Sincerely,Hotel Management