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Extended Stay America Select Suites - Wichita - North
- Hotels
- Wichita, KS
About this business
Location details
3401 N Great Plains Drive, Wichita, KS, 67220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was excellent. The TV in the room was not very good.
Business response:
Dear Phil, Thank you for taking the time to review your stay at Extended Stay America. We're glad to know our team made a strong impression and helped make your stay more comfortable. We do regret that the television in your room did not meet expectations, and we'll be sure to have our maintenance team take a closer look. Your feedback helps us continue improving, and we appreciate the opportunity to host you. We look forward to your next stay. Sincerely, Hotel Management
Fue buena.
Safe location, close to stores, highways
Business response:
Dear Leontina, Thank you for including Extended Stay America in your travel plans. We're glad you enjoyed the convenience of our location. Being near shops and major roads can make a stay much more comfortable, and we're happy that worked out well for you. We hope the rest of your visit was just as smooth and appreciate you choosing to stay with us. We look forward to welcoming you again. Sincerely, Hotel Management
The property is dated, no problem. It was not cleaned to a standard I prefer. Toothpaste in bathroom sick and dirt and lint on bathroom floor. The TV did not work. The remote did work, but no channels came on. The volumn could go up and down, but no channels, so silence. We knew we were getting a regular size bed. I was ok with it, my husband was not. We booked last minute and woild have picked a different hotel, but the price and location were perfect for our short stay.
Business response:
Dear Michelle, While we’re glad the location and rate suited your needs for a short visit, we regret that the condition of the room didn’t meet your expectations. We understand how frustrating it must have been to deal with cleanliness concerns and a nonfunctional television. We also recognize that the bed size may not have been ideal for both of you. Your experience highlights areas we need to address more consistently, and we appreciate you taking the time to let us know. We hope future travels bring you a more comfortable... read more
The staff all went above and beyond to be helpful. And they always smiled.
Business response:
Dear Guest, Thank you for highlighting our team’s helpfulness and warm smiles. We’re glad these moments stood out during your visit. We also recognize there’s more we can do to enhance your experience, and we appreciate the opportunity to continue improving for your future stays. We would love another opportunity to meet and surpass your expectations. Your review is sincerely appreciated, and we thank you for sharing your thoughts. Sincerely, Hotel Management
The stay was fine but they need to come up with a different system for checking in "after hours" which to the is after 10pm. Having to wait over 30 mins with all our belongings and nowhere to sit is slightly ridiculous.
Business response:
Dear Nicole, Thank you for choosing Extended Stay America! We’re glad your overall stay was satisfactory, but we’re sorry for the inconvenience you experienced during the check-in process. We understand how frustrating it must have been to wait, and we appreciate your patience. We assure you that this is not typical of our hotel, as we strive to provide an exceptional experience to all our guests. Please be assured that this matter will be addressed, and we appreciate your feedback. We hope to have the opportunity to make yo... read more
Late check in took a long time for someone to come doen and get us in. Beds were very firm.
Frequently asked questions about Extended Stay America Select Suites - Wichita - North
How is Extended Stay America Select Suites - Wichita - North rated?
Extended Stay America Select Suites - Wichita - North has a 3.1 star rating with 423 reviews.
When is Extended Stay America Select Suites - Wichita - North open?
Extended Stay America Select Suites - Wichita - North is open now. It will close tomorrow at 12:00 a.m.