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Extended Stay America Select Suites - Wichita - North
- Hotels
- Wichita, KS
About this business
Location details
3401 N Great Plains Drive, Wichita, KS, 67220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Too much to say in one post but it was terribly unsafe. Ended up staying up all night because fore detectors had towels stuck in them to keep them from giving false alarms. That plus other stuff. Paid a fortune and no other rooms available anywhere due to a big game that weekend Mo response from any management including corporate to get a price reduction. Not giving up on getting this resolved.
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
This bldg lost 15 Channels five weeks ago. I called the corporate office and they hung up on me today. I spoke with **** the *** manager on site. I brought it up one or two times a week and only got a smile and mostly I dont know. Its been five weeks today 9/7/23. He would not come out of his office. Other residents have also complained too. To date we have had no resolution. We are also left without toilet paper and Kleenex on a regular basis. And the washers and dryers are often out of service. They often have rooms who ma... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share a... read more
Sorry I cant give them a negative rating of -5. I stayed at an Extended Stay in ********** **. After they took my payment for the first week (was supposed to stay a month) got to my room, asked for toilet paper, they said I had to buy my own. Their breakfast which I specifically asked if they had was only coffee, tea, and granola bars (that looked old), not what I was told. They said they were told not to stock food for breakfast. The room was filthy. Complained to corporate, after they said they would get back to me in 48 h... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share a... read more
Extended stay Amrica ********* has third for issues with stomping and kicking residents and front desk seems to not have house keeping police have been involved serval time regrading damages on the property
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. Should you have any additional questions or concerns, we invite you to reach out to us directly.
It's been over a month since I left, but they just charged my card $587.60. Said it was a clerical error but has not taken the charge off so I filed a police report for Fraud. The manager assaulted me because I asked a question about my bill when I was there, so I left and filed a police report for assault. Place was dirty and noisy. Shower curtain cover with mold. Do Not Stay There!
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. Should you have any additional questions or concerns, we invite you to reach out to us directly.
This organization is a complete waste of money. Ive been to 4 different extended stays within the last 2 months, and they all falsely advertise in order for you to stay with them. They either dont have the things that they advertise, or the items do not work. Its either the microwave doesnt work, the washer and dryer doesnt work, or the elevators dont work. Im currently disabled and had to be basically carried by my wife to get upstairs to my room. The hotel that I am currently in doesnt have toilet paper nor trash bags. The... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Point blank should have a better return policy also they shouldn't have with held my deposit which it has been over a 5 to 7 bus days since I check out second thing when I talked to corporate there response was it is what it is I just have to wait and I really don't think this was fair being though there hotel had a flooding I also don't think it was OK that employees wouldn't keep in contact once they dis placed us had many families and disabled people at limbo they had no compassion for any the family's that was dis place ... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
I had reservations at the **************/******* this last month. I called to confirm the day before and was even told my room number. When I left to head down there I tried calling to let them know my approximate time of arrival. No answer... Six different calls. I had a several hour drive. Upon arrival, I was told that they didn't have a room for me. I explained that I confirmed my reservation yesterday and they didn't care. At that time there was two other parties in the lobby in the same situation. I mentioned that appar... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
Although its been a couple months since staying there and I did call corporate to complain to not get a call back from anyone as they said I would or said I would.The front desk staff working, manager to ** was one of the most unprofessional crew I've worked with at any hotel Ive stayed at either here in US or out of country. My second day I was at front desk to rebook and talking with the ** talking about the price at $142 and how high it felt it was high, but because it was daily rate. He makes insulting compliment by sayi... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Frequently asked questions about Extended Stay America Select Suites - Wichita - North
How is Extended Stay America Select Suites - Wichita - North rated?
Extended Stay America Select Suites - Wichita - North has a 2.9 star rating with 990 reviews.
When is Extended Stay America Select Suites - Wichita - North open?
Extended Stay America Select Suites - Wichita - North is open now. It will close tomorrow at 12:00 a.m.