This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Wichita - South
- Hotels
- Wichita, KS
About this business
Location details
4665 South Broadway, Wichita, KS, 67216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
*** IN *********, ******* IS NOTHING BUT A GLORIFIED SECTION 8 HOUSING FACILITY. YOUR RATES ATTRACT LOW-INCOME FAMILIES, WHO HAVE HISTORY IN CAUSING PROBLEMS, LIVING DIRTY. EACH WEEK, POLICE ARE THERE HANDLING DOMESTIC INCIDENTS, HOMELESS PEOPLE SLEEPING ALONG SIDE PARKING LOT, ON FIRST DAY WITNESSED A WOMAN SNORTING COCAINE IN THE STAIRWELL, WALKING IN HALLWAY DRUGGED, PEOPLE PARK THEIR BROKEN DOWN CARS ON BACK END OF LOT, MARKING WITH CONSTRUCTION CONES, PARKING LOT RIDDLED WITH GARBAGE, WILD TURKEYS WALKING PROPERTY, MAKI... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours to help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to shar... read more
I am a Firefighter/Paramedic that traveled to Independence, **** for a business-training trip Feb 4th-Feb 12th. I checked in and was met by cleaning personnel leaving my room, so I just went into my room not noticing anything wrong. I left my room at 5:30 AM for the drive to training center and when down to my vehicle I realized I left my car keys. I went back upstairs when I noticed my room key and the light on the door was not working, and then discovered my door would not lock and just stayed open. I went back downstairs ... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. Our Team has been made aware of these concerns. Should you have any additional questions or concerns, we invite you to reach out to us directly.
I booked a room for a week at the extended stay in **** **************, it was advertised as a working kitchenette with microwave and oven. When I got there neither of the appliances worked I told the front desk about it they said they would fix it and never did. 3 days later I complained about it again and the manager assured me they would take care of it that day and still hasn't been fixed. Also there's issues with homeless people living under the stairs and in the parking lot.
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours to help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
I was charge $250 for smoking in the room. Never smoked in my life. I was the only guest in that room that night. Spoke to multiple people about this and they said they cannot refund my $250. This is not right!
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. It is certainly not our intention to create displeasure during your stay with us. However, we must adhere to our policies. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
they do not care about feedback nor will they be changing anything anytime soon. no one actually cares & why would they, the people running this place are no where to be found. probably sitting at home & leaving these poor employees to handle this living h*** on their own. we are leaving this hotel & going to another one. i will be actively telling people how horrible this place is. this has been the worst hotel experience i have ever had. no cleaning supplies provided. cleaning services will not come until MAYBE 2 weeks. my... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
My wife and I are disabled. so to find rooms catering to disabled people on all floors was a worry but to find both elevators out of order and to be forced to stay in our room because of this is totally unacceptable.When front desk was contacted, they explained that the District Manager had forbidden the staff to give any form of refund or compensation and to withhold his contact information so the opportunity. to express ones frustration fall on deaf ears. I can only recommend one stays as far away from Extended Stay Americ... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours to help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to shar... read more
Ive been staying at the extended stay for a couple months going through life issues just trying to survive to get my own place and I have to say it is a big rip off for anyone thinking this place will help you get ahead prices always fluctuate daily they charge you a nice rate then charge you more money every week you extend no customer appreciation or loyalty at all ********************** is very disrespectful not professional at all nor should they be in the customer service / Hospitality Business they try to talk to you a... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. It is certainly not our intention to create displeasure during your stay with us. Upper management has informed us that as a good faith gesture, one week has been compensated. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
Would never ever recommend to anyone they treat you like s*** here somebody was assaulted and they just laughed at the whole situation. TV never works heat ****************** and the staff is rude as h*** All the staff smokes pot. This is the one on ***************************************************************** **
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. Should you have any additional questions or concerns, we invite you to reach out to us directly.
I didnt stay at this hotel because the amount was more than what was quoted to me by their call center so I told the guest services that I was going to a different hotel that I could afford. They said I didnt cancel my reservation so they took ****** out of my checking account.
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. However, we must adhere to our payment policies. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
Frequently asked questions about Extended Stay America Select Suites - Wichita - South
How is Extended Stay America Select Suites - Wichita - South rated?
Extended Stay America Select Suites - Wichita - South has a 3.1 star rating with 1,294 reviews.
When is Extended Stay America Select Suites - Wichita - South open?
Extended Stay America Select Suites - Wichita - South is open now. It will close tomorrow at 12:00 a.m.