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Extended Stay America Select Suites - Wilkes - Barre - Scranton
- Hotels
- Wilkes-Barre, PA
About this business
Location details
1067 Highway 315, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel is clean. The sound of other guests can be heard through the wall. There are no dining facilities, so you have to go out, but there is a hotel on the hill, and there are no restaurants nearby, so it is somewhat inconvenient that you need a car.
Business response:
Dear Tomoyuki, We appreciate your decision to stay with us and are pleased that your overall visit was satisfactory. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. Your feedback is highly valuable to us as it enables us to enhance our guest experience. Your choice of hotel is greatly appreciated, and we hope you will give us another opportunity to serve you in the future.Sincerely,Hotel Management
I would recommend extended stay to everyone. Really nice place to stay and the place is clean
Business response:
Dear Mama, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a beautiful validation of their hard work. We are excited to have the chance to impress you once again during your next visit to Extended Stay America.Sincerely,Hotel Management
NTR.
All was great, except the road going to the property
Very nice tooms. Freindly staff
Business response:
Dear eric, Thank you for your kind words about Extended Stay America. It's great to hear you enjoyed the room, and the team is glad to have made a positive impression during your stay. Providing a welcoming atmosphere is essential to us, and we hope to host you again for another pleasant experience.Sincerely,Hotel Management
Great
The room was dirty and floor sticky. I called for a blanket and there was no service.
Business response:
Dear Linda, Please accept our apologies for your disappointment during your stay. Providing exceptional service to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. To ensure that we continue to meet our guests' expectations, we are taking the necessary steps to address this matter with our housekeeping department. We hope you will give us another opportunity to serve you in the future and provide you with a more pleasant experience.Sincer... read more
Run down and no coffee
Business response:
Dear Bill, It is wonderful to hear how much you enjoyed your stay at Extended Stay America. We are thrilled that your overall experience was positive. We have noted your feedback and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Wilkes - Barre - Scranton
How is Extended Stay America Select Suites - Wilkes - Barre - Scranton rated?
Extended Stay America Select Suites - Wilkes - Barre - Scranton has a 4.2 star rating with 792 reviews.
When is Extended Stay America Select Suites - Wilkes - Barre - Scranton open?
Extended Stay America Select Suites - Wilkes - Barre - Scranton is open now. It will close tomorrow at 12:00 a.m.