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Extended Stay America Select Suites - Wilkes - Barre - Scranton
- Hotels
- Wilkes-Barre, PA
About this business
Location details
1067 Highway 315, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is hard to beat the convenience and cost of Extended Stay when you factor in the reasonable room cost and the meal savings by eating in. The road to the hotel is deteriorated and full of pot holes and badly needs new surfacing. The hotel condition is average and cleanliness is average. This location provides not pots/pans/dishes/glassware, those items need to be requested and we only received paper goods. Still it was a good value.
Business response:
Dear Michael, Thank you for reviewing your stay. It is nice to learn how much you enjoyed the many aspects of your visit and that you found our hotel to be of great value. However, we want to apologize for the issues that kept it from being perfect. Your feedback has been communicated to our team, and we are dedicated to addressing the areas that require improvement to elevate our standard of service for our guests. Thank you again for your feedback. We look forward to making your next stay with us perfect.Sincerely,Hotel Ma... read more
Sur le site internet de l’hôtel on indique déjeuner compris, mais option extrêmement limitée soit café et muffins très ordinaire.
Business response:
Dear Diane, Thank you for sharing your feedback regarding the breakfast options. We apologize if our current offerings did not meet your expectations. We strive to provide a satisfying experience for all our guests, and your comments will be shared with our team for improvement. We appreciate your understanding and hope your stay's other aspects were enjoyable. We value your input as it helps us enhance our services for future guests.Sincerely,Hotel Management
Staff greeted us and were willing to help with what ever we needed. Pet friendly. Room was clean and cozy. Had everything you needed in the kitchen. A nice place to stay on a trip that is more than a day or 2.
Business response:
Dear Lisa, We are delighted to read that we took the best care of you while you were with us. Attentive service supported by comfortable accommodations is what sets us apart, and it truly means the world to us that you recognized and valued these aspects. Our guests are like family; without you, we wouldn't be able to do what we love every day. Also, we appreciate you mentioning to future guests we are a pet-friendly hotel and we hope to have the opportunity to welcome you back soon to Extended Stay America.Sincerely,Hotel M... read more
Frequently asked questions about Extended Stay America Select Suites - Wilkes - Barre - Scranton
How is Extended Stay America Select Suites - Wilkes - Barre - Scranton rated?
Extended Stay America Select Suites - Wilkes - Barre - Scranton has a 3.6 star rating with 1,153 reviews.
When is Extended Stay America Select Suites - Wilkes - Barre - Scranton open?
Extended Stay America Select Suites - Wilkes - Barre - Scranton is open now. It will close tomorrow at 12:00 a.m.