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Extended Stay America Select Suites - Wilmington - West
- Hotels
- Wilmington, NC
About this business
Located near Wrightsville Beach, Battleship North Carolina, Airlie Gardens and the Cape Fear Museum of History and Science. All our spacious suites have fully equipped kitchens, free wi-fi and plenty of space to work, dine and relax. Soak up the sun at Extended Stay America Select - Wilmington - West! We are the perfect location for business travelers, students, tourists and those relocating to the Wilmington, NC area who need to find a home away from home for several nights, a week, a month or even longer. From our location... read more
Location details
2657 Carolina Beach Rd, Wilmington, NC, 28412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great price, location, and cleanliness, but loud Stay was excellent. Cleanliness was excellent, price was great, very close to Greenfield Amphitheater. The walls might a little thin, however. We could hear everything going on in the halls.
Business response:
Thank you for the great review of our hotel, Marla. We are so glad to hear you enjoyed your stay with us and that our location was convenient for you. Our goal is to provide guests with a hospitable environment that is affordable, clean, and simple and we are pleased our efforts paid off for you. We are sorry that you encountered some disturbing noise during this stay. Thank you for letting us know and thank you for choosing WoodSpring Suites Wilmington for your recent stay and we look forward to welcoming you back again soo... read more
Upon check in, I was notified there weren't anymore nonsmoking rooms available. The Front Desk Staff did everything he could to accommodate my reservation. It took about one hour to get settled. When I got ready for bed, I pulled the covers back and saw a long strain of hair in the bed. I took all the linen of the bed. I went down to the front desk to get a fitted sheet but was given a bottom sheet. When I asked about getting another sheet, because the bed had hair in it, the staff member look at me like I was crazy. I under... read more
Business response:
We are so sorry to hear that you came away from your stay with a bad impression of our hotel. We wish you the best in your future travels and hope you'll reconsider staying with us again.
The hotel is very practical. Not luxurious but has all you need. Very clean. This is a hotel with weekly and monthly rates so there seem to be a lot of men/workers staying there. Not the best place for a family - unless you are with kids AT ALL TIMES- just due to the large male presence. Females traveling alone should consider this too. But nice facility. Very basic but does the job!
Business response:
Thank you for the review of our hotel. We are so pleased to hear that our accommodations met your needs. We work hard to deliver clean, comfortable rooms and we're glad you appreciated them. We hope you come back again.
Slow check in even after prepaid online. Air conditioning didn’t cool well
Business response:
Thank you for your review. We apologize for the inconvenience of the long wait you had at the reception desk. That is certainly not the first impression we were aiming for…. We are also sorry to hear about the A/C not functioning properly. We appreciate that you let us know and hope you’ll consider giving us another try for a more pleasant check-in and stay.
Business response:
Thank you for the 4-star rating. We are glad you had a comfortable stay.
Nice very friendly Very clean nice staff had a great time it was nice and safe and convenient
Business response:
Thank you for reviewing our hotel. We are pleased to hear you appreciated the clean room, great staff, and that our location was convenient for you. We work hard to provide an all-around great guest experience and we love hearing from satisfied guests. It makes our day! We look forward to welcoming you back again soon.
Business response:
Thank you for the 4-star rating. We are so glad you chose to stay with us.
Not what we expected The staff was really nice and friendly, let us check in 3 hours early but told us to wait because the room need to be cleaned. We waited and only to enter the room and it wasn’t clean, only the bed was decent. Toilet seat was lifted as if it was cleaned but had a urine stain on it but because we check in early we didn’t complain. Just asked for rags and clean the whole room ourselves. We missed our flight and had to go back and when waking up in the middle of the night to use the restroom, there were roa... read more
Business response:
Thank you for your review. We value your feedback and are so sorry to hear that you had negative experiences during your stay. We are particularly disappointed to hear that you were not able to enjoy our clean rooms and customized amenity package. We promise a clean room to every guest and it sounds like we fell short here. About amenities, we know most hotels provide daily cleaning, toiletries, and other amenities so that is a natural expectation. WoodSpring Suites is a value focused extended stay hotel, which is why we off... read more
Business response:
Thank you for the 4-star rating. We look forward to seeing you again the next time you’re in the area.
Frequently asked questions about Extended Stay America Select Suites - Wilmington - West
How is Extended Stay America Select Suites - Wilmington - West rated?
Extended Stay America Select Suites - Wilmington - West has a 4 star rating with 351 reviews.
When is Extended Stay America Select Suites - Wilmington - West open?
Extended Stay America Select Suites - Wilmington - West is open now. It will close tomorrow at 12:00 a.m.