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Extended Stay America Select Suites - Wilmington - West
- Hotels
- Wilmington, NC
About this business
Located near Wrightsville Beach, Battleship North Carolina, Airlie Gardens and the Cape Fear Museum of History and Science. All our spacious suites have fully equipped kitchens, free wi-fi and plenty of space to work, dine and relax. Soak up the sun at Extended Stay America Select - Wilmington - West! We are the perfect location for business travelers, students, tourists and those relocating to the Wilmington, NC area who need to find a home away from home for several nights, a week, a month or even longer. From our location... read more
Location details
2657 Carolina Beach Rd, Wilmington, NC, 28412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Recommended-Only for one night The room was as expected for the money. Bed linen was obviously not fresh and floors required socks. Room was not ready at 3PM check-in but after 5PM. I was expecting a call to my cell when ready, no call....I just had to keep calling. I absolutely was and still am uncomfortable with the fact that my license was copied to be stored in "my file" in case there was damage in the room. Definitely not Identity theft proof.
Business response:
Thank you for your review and feedback. We appreciate hearing how we're coming across so we can always be improving. We hope to see you again.
Place had a kitchenette but it did not have a curtain for the shower.
Business response:
Thank you for the thoughtful review. We're so glad to hear from you and hope you had an overall pleasant stay. We will indeed take care of those issues you mentioned. Thanks again.
The staff was great and was awesome the beds were hard room was clean but the elevator is slow property could use some upgrades
Business response:
Thank you for letting us know how we came across to you. We hope your overall stay met your needs and that you'll come again to see our improvements.
Business response:
We appreciate this great rating and we are so glad you chose to stay with us. Thank you!
Business response:
Thank you for staying with us. We are glad our accommodations met your needs during this stay.
Business response:
Thank you for this incredible rating and for staying with us!
Clean room but could smell “non-cigarettes” in the halls. The bed was very basic. No box springs and worn out mattress. Made for uncomfortable sleeping Overall. Room was cheap but for the price, ok. Would recommend they upgrade bed though as I won’t pick there again unless they do
Business response:
We are glad that our affordable rates impressed you and we appreciate your thoughtful review. We are disappointed to hear that we did not earn your recommendation. We hope your future travels are truly wonderful ones that bring you back to us someday.
Good location some of the employees need to go to customer service training they forget that you're paying to stay here.
Business response:
Oh no! I’m so sorry you got a negative impression of our staff. We will be sure our usual attentive, friendly, helpful service shines through. Thank you for letting us know how we came across to you.
Rude receptionist The receptionist was being very rude while checking in , when arrived she was fussing with other guest who were trying to check in. The stay was good but the receptionist attitude ruined the check in part.
Business response:
I'm so sorry to hear that this was your impression of our service. In addition to our super clean rooms, we are known for our excellent, friendly service and I wish that had been your experience. We hope were able to enjoy a mostly pleasant stay after the challenging check-in and we will use your feedback to help us improve. Thank you.
Frequently asked questions about Extended Stay America Select Suites - Wilmington - West
How is Extended Stay America Select Suites - Wilmington - West rated?
Extended Stay America Select Suites - Wilmington - West has a 4.1 star rating with 397 reviews.
When is Extended Stay America Select Suites - Wilmington - West open?
Extended Stay America Select Suites - Wilmington - West is open now. It will close tomorrow at 12:00 a.m.