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Extended Stay America Select Suites - Wilmington - West
- Hotels
- Wilmington, NC
About this business
Location details
2657 Carolina Beach Rd, Wilmington, NC, 28412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Amazing Staff
Business response:
Dear Mwata, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely, Hotel Management
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Water Everything was fine except for a few thingss. The metal bed was nice and comfortable but squeaked some when you moved. I could not get the blinds to go down at all, but I was on the 4th floor. The toilet seat would slide sideways when you sat on it. But the major problem, was the water. When I started my show the water was cold then a little warm, but went back to cold while I let it run for 20 minutes. Other than that everything was fine.
Business response:
Dear June, Thank you for taking the time to share your experience. We understand how small details add up to make a significant impact on our hotel's overall impression. Therefore, we apologize that your stay did not meet all your expectations. We appreciate you bringing your concerns to our attention so we can address them and ensure such matters do not affect future guests. We would love another opportunity to provide the seamless visit you should always expect from us, and we hope to see you soon.Sincerely,Hotel Managemen... read more
Great
It was okay!
Business response:
Dear Carmaline, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay, and we apologize for any inconvenience you may have faced. We value our guest's feedback as we continually strive to grow and improve our guest services. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Wilmington - West
How is Extended Stay America Select Suites - Wilmington - West rated?
Extended Stay America Select Suites - Wilmington - West has a 2.6 star rating with 1,063 reviews.
When is Extended Stay America Select Suites - Wilmington - West open?
Extended Stay America Select Suites - Wilmington - West is open now. It will close tomorrow at 12:00 a.m.