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Extended Stay America Select Suites - Wilmington - West
- Hotels
- Wilmington, NC
About this business
Location details
2657 Carolina Beach Rd, Wilmington, NC, 28412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was an OK place they need to do something about their beds they feel like sleeping on a cot like I was camping and make noise when u roll over .
Business response:
Hello Jordan. Thank you for sharing your experience with us. We are hope that you were happy overall with your stay - and appreciate your feedback on how we can improve. We do hope that you give us another opportunity to host you the next time your travels bring you this way.
Everything I needed for a cheap price! Staff was very friendly and helped me when my bathroom door got stuck. My overall stay was good. The people in the reviews had me scared to stay here. I did see a roach while I was there but it was coming out of someone’s room which means they live there and don’t properly clean. Something people need to realize places like this are for people who can’t get homes/apartments or can’t afford one. So WoodSprings Suites & Extended stay hotels provide people with long term living arrangement... read more
Business response:
Thank you so much for your wonderful rating and thoughtful review, Shakeisha! We absolutely loved hosting you and are so happy to hear that you enjoyed our super friendly and helpful staff, along with our accommodations. We appreciate your constructive feedback regarding the pest sightings as we are always looking for ways to improve. We do hope that we see you again the next time your travels bring you this way.
Could have used more outside lighting.
Business response:
Thank you for being our guest and letting us provide you with an overall comfortable stay. We hope that our hotel was able to meet your needs during your stay.
Great price. I was disappointed they didn’t have coffee in the room. They don’t have shampoo or conditioner in the rooms.
Business response:
Thank you for sharing your experience as we truly value the opinions of our guests. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.
Business response:
We are so happy to see that you enjoyed your visit! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Business response:
We are so happy to see that you enjoyed your time with us, Christopher! We truly appreciate you taking the time to rate us! Please come back to see us soon!
It’s a good place to stay the night at something quick
Business response:
We are so happy to see that you enjoyed your time with us! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
This property is not a hotel. For the price, you have to empty your own garbage and there are no services... cleaning, bed making, clean towels are not offered, unless requested for a fee. Upon arrival at around 7:50pm, there was a sign on the door that said masks must be worn, so I had to go to CVS down the street to buy a mask. When I returned it was 8:10pm and I was charged a NO SHOW fee, only to be told that they do not enforce the mask wearing. The area has a what appears to have a homeless/transient problem..people sta... read more
Business response:
Thanks for letting us know what’s going on. We hate to learn about this poor experience. What you described does not reflect the standards work so hard to meet. We will address these concerns with the team at the property in order to avoid these issues in the future.
Frequently asked questions about Extended Stay America Select Suites - Wilmington - West
How is Extended Stay America Select Suites - Wilmington - West rated?
Extended Stay America Select Suites - Wilmington - West has a 2.6 star rating with 1,041 reviews.
When is Extended Stay America Select Suites - Wilmington - West open?
Extended Stay America Select Suites - Wilmington - West is open now. It will close tomorrow at 12:00 a.m.