Extended Stay America - Shelton - Fairfield County

Business response:

Dear Guest, Thank you for taking the time to share your thoughts about your recent stay. We’re sorry the mattress quality failed to provide the restful night you deserved. We strive to offer accommodations that promote relaxation, and regret that your experience fell short. Your comments have been shared with our team as we explore ways to enhance the sleep environment for our guests. We hope you will consider staying with us again, allowing us to deliver the comfortable rest you expected. We appreciate your feedback and val... read more

Business response:

Dear Guest, We are delighted you chose to stay with us at Extended Stay America. We appreciate your excellent rating and are happy you enjoyed your time with us. Thank you for being our guest; we hope you will revisit us the next time you are in the area. Sincerely,Hotel Management 

Business response:

Dear Guest,Thank you for staying at Extended Stay America and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you again soon.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for sharing your review with us! We are glad you had an excellent experience at Extended Stay America. We truly appreciate your generous rating and kind comment. We look forward to welcoming you back soon for another fulfilling visit! Sincerely,Hotel Management