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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was clean and spacious. Staff was nice also! I had two rooms and called to make sure they were next to each other. They were very accommodating.
Business response:
Dear Guest, Thank you for sharing your experience with us. We are delighted to know your visit was comfortable and that our team provided thoughtful support in arranging accommodations for your group. It’s wonderful to hear that the environment felt welcoming and that our service contributed to a smooth experience. We look forward to welcoming you back to Extended Stay America for another pleasant visit. Sincerely, Hotel Management
From check-in to check-out everything we needed or wanted was there. A very pleasant experience, indeed. We would stay here anytime we need a home away from home.
my clients stayed here. Breakfast was offered in my hotels.com confirmation, but not available
The room was clean. Everything was in order. There were enough supplies and the front desk told us to call if there was anything that we needed. Very friendly. Slept through breakfast hours :)
Business response:
Dear Guest, Thank you for your kind words. We are delighted to hear that you found your room clean and well-stocked. It is good to know that our front desk team provided friendly service. We are glad you had a comfortable stay. Extended Stay America looks forward to welcoming you back again soon. Sincerely, Hotel Management
My King size room no available
Business response:
Dear Guest, Thank you for sharing your feedback about your recent stay. We apologize that the room type you requested was not available. We regret any frustration and inconvenience this caused, and we are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest. Sincerely, Hotel Management
Very clean
Business response:
Dear Guest, We are delighted to hear you appreciated our well-kept and clean hotel. Our housekeeping team works diligently to ensure everything is spotless, and it means a lot to us that their hard work is recognized by our valued guests like you. We are excited to have the chance to impress you once again during your next visit to Extended Stay America. Sincerely, Hotel Management
All good
Staff was nice. My room wasn’t the cleanest and smelled a bit of onions when I first walked in but it served its purpose. What I expected for the price point.
Staff were very friendly however, hard to find. My guess is short staffing. Bedding was perfectly clean but floor looked mopped with dirty water. There were dark red droplets all over the floor stretching from the bathroom to the kitchen area. Larger drops in the bathroom and smudged red spots on the tub and bathroom door frame. Wiped up easily with warm water which is how we noticed the extremely dirty floor.
Business response:
Dear Guest, Thank you for your detailed feedback. We are glad to hear our staff made a friendly impression and that your bedding was clean and comfortable. However, we are sorry about the condition of the floor and the difficulty in locating staff during your stay. What you described is not acceptable, and we sincerely apologize for the discomfort and concern this caused. Your comments have been shared with our housekeeping and management teams for immediate review and corrective action. We appreciate you bringing this to ou... read more
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,385 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.