Extended Stay America - Shelton - Fairfield County

Business response:

Dear Winston, Thank you for your fantastic review of Extended Stay America and for being our valued guest. We're so pleased to hear you enjoyed a restful visit and appreciated the cleanliness and comfort of your suite. Our housekeeping team takes great pride in their work, and your kind words will certainly mean a lot to them. We truly appreciate the opportunity to host your stay and look forward to welcoming you back for another exceptional experience. Sincerely, Hotel Management 

Business response:

Dear Guest,Thank you for the fantastic feedback! We are thrilled you had such a great experience at Extended Stay America. Your appreciation means a lot to us, and we are glad the property met your expectations. We aim to provide a comfortable and welcoming environment for all our guests, and it’s wonderful to know we succeeded. We can’t wait to host you again on your next visit!Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your thoughts about your recent stay. We’re sorry the mattress quality failed to provide the restful night you deserved. We strive to offer accommodations that promote relaxation, and regret that your experience fell short. Your comments have been shared with our team as we explore ways to enhance the sleep environment for our guests. We hope you will consider staying with us again, allowing us to deliver the comfortable rest you expected. We appreciate your feedback and val... read more