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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We had reserved 4 rooms and wanted at least 1 for early check in to drop off our luggage. They accommodated our request nicely
Business response:
Dear Joseph, Thank you for posting your review of Extended Stay America. Our goal is to provide an exceptional experience for our guests, so it is a pleasure to read about our staff being helpful and accommodating. They will be pleased to hear our guests notice and appreciate their efforts. Thank you for allowing us to host your visit, and we hope to provide you with another great stay soon. Sincerely,Hotel Management
The room smelled like smoke and was a little run down
Business response:
Dear Estela, We appreciate you choosing our hotel and taking the time to share your concerns. Please accept our apologies for the disruption to your stay caused by the lingering smell of smoke. While smoking is allowed in certain areas, it should never interfere with our non-smoking guests, and we hope you will accept our sincerest apologies. Moreover, we agree that some parts of our hotel are beginning to show their age, and we are having similar discussions and have shared your feedback with the appropriate individuals for... read more
No complaints Just flawless service , no complaints . Just what a needed . I came in for a concert
The front office staff were very helpful and friendly
Business response:
Dear kingsley, Thank you so much for taking the time to share your positive experience with our staff. We are thrilled to hear that they were helpful and friendly during your visit. We take pride in providing excellent customer service, and it's always rewarding to hear when we've succeeded. We appreciate your business and hope to see you again soon.Sincerely,Hotel Management
Staff were beyond kind and accommodating. Saving grace to this stay. Sad that i visited with my young niece and we were kicked in the face with weed smoke when we got in room. Half drank can of Arizona still in fridge also. Makes you wonder how "clean " room was. Woman at front desk offered to switch rooms and/or clean right away.
Business response:
Dear Mark, On behalf of our team, we appreciate your choosing to stay with us and that you enjoyed our staff's thoughtful hospitality and attentive service. However, we are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. We will address the issues with our housekeeping staff to ensure that each room is impeccably prepared for our guests. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
EL SITIO EN EXCELENTES CONDICIONES Y VARIAS TIENDAS CERCAS
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,550 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.