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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome Job and a Simple Thank you This hotel is great. The employees make it even better. Mimi and Jules at the front desk are awesome. One of my daughters' favorite things to do every morning is to go downstairs and say "Goodmorning" to them. During a very difficult time in my life, they made me feel like family. This place deserves more the 5 stars for friendliness and customer service.
No cups to drink water in. the room, no complimentary water. Mirror looked a little dirty, found food. Somebody left in cabinet. Got to the floor Where I was staying and there was a dog running through the halls. I will not go back again.
Business response:
Dear david, Please accept our apologies for your disappointment during your stay. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we fell short in your outlined areas. We understand your frustration regarding the various issues you described and apologize for the inconvenience. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.Sincerely,Hotel Managemen
I love it had kitchen had a full refrigerator microwave, and room was a good size. It's older but clean.
Business response:
Dear david, Thank you for taking the time to share your review with us. We are pleased to read you loved your stay with us and your room. Our suites are designed to make you feel at home, and our guests often mention how great it is to have a kitchenette in the suite. We make every effort to meet your in-room needs and are happy to know we exceeded your expectations. While our property may have some age, we strive to maintain a clean and comfortable environment for our guests. Thank you for choosing to stay with us, and we h... read more
Good service in old hotel. Hotel room was smelly from burned oilor something else. Floor and amenities sticky. Bad tube old stretched, warned out, yellow and blue and white and should be replaced, long time ago. Everything old and in not good condition. Need restoration and upgrades long time ago
Business response:
Dear Oleg, We appreciate you taking the time to share your thoughts. Our objective is to create lasting memories for our guests; therefore, we apologize for not meeting your expectations. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you will consider giving us another chance to show you the hospitality we are known for.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,550 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.