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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very comfortably
Business response:
Dear ROGELIO, Thank you for staying with us and for your review of our hotel. We are delighted you had a comfortable stay. We aim to provide an excellent experience and are glad we could provide this for you. Thank you for staying at Extended Stay America. We hope you will be back to see us again soon.Sincerely,Hotel Management
Very friendly and helpful staff.
Bare basics It was ok. No coffee machine in room. Did not realize that one must request it. Continental breakfast was more like little island than continent. One type of sweet creamer. No unsweetened. Muffins and granola bars. THATS IT Vending machines did not work. There was some sort of red stain on the corner of 1 pillow. Didn’t notice til I woke up.
Business response:
Dear Matthew, Thank you for sharing your review. We truly care about delivering excellent service and ensuring the comfort of all of our guests, so we are sorry for not meeting these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management
Quality and costumer service great. Feeling peace.
For the price I paid they should have a coffee maker in the room
Business response:
Dear Edmilson, Thank you for choosing us. We are glad you had a pleasant stay. However, we are sorry for your disappointment with the amenities not available in your suite. To ensure cleanliness, dishes are available at the front desk, and our team gladly delivers them to your suite when needed. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly. It was our pleasure to accommodate you, and we look forward to seeing you again!Sincerely,Hotel Management
No towels was in the bathroom upon arrival . Roaches was in the cabinet. Hallway has a nasty smell. Muffins they had for breakfast had mold on them
Business response:
Dear Rudolph, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Manageme... read more
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,334 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.