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Extended Stay America - Somerset - Franklin
- Hotels
- Somerset, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Worlds Fair Dr., Somerset, NJ, 08873, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Everything looked so old and unkept Dirty carpet and holes in the walls all And no elevator we were on the 3rd floor Breakfast was a joke only has granola bars
Business response:
Dear Robert, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Our front desk team is there to help you 24/7. We hope to have another occasion to host you and pro... read more
The stay was great
Business response:
Dear Tracy, Thank you for being our guest and your wonderful feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing our efforts. We hope you will visit again the next time you are in the area. Sincerely,Hotel Management
All clean and nice
good
Business response:
Dear James, We are thrilled you had an excellent stay at Extended Stay America, and we appreciate the perfect rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Hotel Management
Nice person at front desk. Had to change first room. Property needs some updating. Very noisy floor above my room.
Business response:
Dear Desmond, We appreciate you visiting us during your time in Somerset. Our team works hard to provide seamless services and comfortable accommodations for every guest, and we're happy to read your kind remarks about our staff. However, we apologize for the issues which compromised your stay. We appreciate you sharing your observations regarding the condition of our suites and the disturbances caused by some inconsiderate guests. We will follow up on these to ensure such matters do not affect future guests. It was a pleasu... read more
Very sufficient for a one night out business stay.
Frequently asked questions about Extended Stay America - Somerset - Franklin
How is Extended Stay America - Somerset - Franklin rated?
Extended Stay America - Somerset - Franklin has a 4.2 star rating with 973 reviews.
When is Extended Stay America - Somerset - Franklin open?
Extended Stay America - Somerset - Franklin is closed now. It will open on Sunday at 12:00 a.m.