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Extended Stay America - Somerset - Franklin
- Hotels
- Somerset, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Worlds Fair Dr., Somerset, NJ, 08873, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
No air Air conditioner not working in the room had to change rooms
Business response:
Lisa, thank you for staying with us and sharing your experience. Please accept our apology for the air conditioner not working properly and for the inconvenience this may have caused. Unfortunately, maintenance issues do arise from time to time, and once identified we work as quickly as possible to get everything fully operational. We appreciate your feedback and understanding, and we hope you will choose to stay with us again. Sincerely, Hotel Management
friendly-team
Great value! This was exactly as advertised. Had very few needs so met my needs with ease. Fire alarm at like 3am but just a minor inconvenience.
Business response:
Jeffrey, it was a pleasure to have you as our guest at Extended Stay America, We are delighted to read you an overall pleasant stay and liked the value we offer. However, we apologize that you had to experience the fire alarms sounding in the middle of the night, disturbing your rest. Thank you for choosing our hotel. We hope you will make the same choice the next time you visit Somerset. Sincerely, Hotel Management
awful i asked for extra pillows that they never brought. big nasty stain on the bathroom counter. also was locked out of hotel building due to key card failure and no one to let me in. it was freezing. i was pissd!
Business response:
Simon, thank you for evaluating your stay. We are sorry you did not have a pleasant stay with us and regret the difficulties you experienced. We understand your frustration and have shared your concerns with the appropriate team to improve our service and facilities going forward so we can better serve our guests. We hope you will reconsider staying with us again the next time you are in the area so we can redeem ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Somerset - Franklin
How is Extended Stay America - Somerset - Franklin rated?
Extended Stay America - Somerset - Franklin has a 4.2 star rating with 973 reviews.
When is Extended Stay America - Somerset - Franklin open?
Extended Stay America - Somerset - Franklin is closed now. It will open on Sunday at 12:00 a.m.