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Extended Stay America - Somerset - Franklin
- Hotels
- Somerset, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Worlds Fair Dr., Somerset, NJ, 08873, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Reasonanle price
Business response:
Dear Madan, thank you for your feedback regarding your stay at Extended Stay America. We are pleased you found us to be an excellent value. We know you have many choices when visiting the area, and it was a pleasure hosting your visit. We believe our exceptional staff, clean and comfortable accommodations, and prime location makes us a top hotel choice when visiting the city, and we are glad you agree. Thank you once more for your feedback, and we hope to see you again soon. Sincerely, Hotel Management
Bathroom was a little shabby
Business response:
Dear John, we appreciate knowing how much you liked your stay, but we want to apologize for the housekeeping issue which made your stay less than perfect. This will be addressed, and we would love another opportunity to ensure your next visit is excellent. Sincerely Hotel Management
Well equipped modest rooms I would say that it is fair for the price and the amenities available are above and beyond what is usually available. There is a full kitchenette with a full sized fridge, stove, microwave and cabinets, as well as free cable television, wifi and air conditioning.
Business response:
Dear Chris, we appreciate you taking the time to write a review about your stay. We love receiving comments like yours, as our goal is to ensure a memorable experience of outstanding value for every guest. It’s great to read you enjoyed your comfortable suite and kitchen amenities, along with the service of our team. On behalf of everyone here at Extended Stay America, we invite you to stay with us again! Sincerely, Hotel Management
The smell of marijuana in the stairwell and hall ways was nauseating, other than that it was a nice stay for one night.
Business response:
Dear Nancy, thank you for staying with us and informing us of the smoke issues you encountered. Our hotel policy prohibits smoking in certain areas of the property, so we appreciate you letting us know so we can address it appropriately. It was a pleasure serving you, and we hope to have you back for the seamless stay you deserve. Sincerely, Hotel Management
The room I was in was filthy there was dust all over the air-conditioning and the pillow cases had stains on them
Business response:
Dear Rajan, thanks for sharing your feedback. On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future. Sincerely Hotel Management
Ok stay, I would say typical
Frequently asked questions about Extended Stay America - Somerset - Franklin
How is Extended Stay America - Somerset - Franklin rated?
Extended Stay America - Somerset - Franklin has a 4.2 star rating with 1,006 reviews.
When is Extended Stay America - Somerset - Franklin open?
Extended Stay America - Somerset - Franklin is closed now. It will open tomorrow at 12:00 a.m.