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Extended Stay America - Somerset - Franklin
- Hotels
- Somerset, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Worlds Fair Dr., Somerset, NJ, 08873, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
breakfast availability. other facilities were suitable
Business response:
Thank you for staying at Extended Stay America. We are glad to know you enjoyed our hotel amenities and had a nice time with us. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The hotel seems a little older and run down. It definitely needs some general upkeep and thorough cleaning. Tub was dirty, spill on the front of the refrigerator, floor had spots, and towels are thin. For the value and the location it's not a bad choice, you just need to have appropriate expectations that this is a basic hotel with a few minor issues.
Business response:
Scott, thank you for evaluating your stay with us. We're glad to know our location was ideal for you and that you were pleased with our affordable rates. However, we apologize for the cleanliness issues you encountered while you were here. We have discussed your concerns with our housekeeping team, and we’re working on our protocols to ensure that this does not happen again. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
My only complaint was that they didn't have any plastic cups in the room
Business response:
Thank you for choosing Extended Stay America. We are pleased to know you had a pleasant time with us, but we are sorry you were unaware of our hotel policy. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thank you again, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Stacy, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
It was very quiet. The laundry facilitates were convention.
Business response:
It was our pleasure having you as our guest. We are glad to read you enjoyed your stay and our facilities were to your satisfaction. We look forward to your return visit. Sincerely, Hotel Management
Great staff, nice room Kurt at the front desk checked us in and was very nice, personable & professional. Kurt gave us a restaurant recommendation and made sure we were heading the right way (I had my 8 yr old daughter with me, he wanted to make sure we didn't walk on a busy road or snow). The woman at the front desk, I'm sorry I didn't get her name, was extremely accommodating, nice & professional. I messed up the check out time, she re-arranged cleaning and called me back to tell me it was ok. I truly appreciated that extr... read more
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will share your compliments with Kurt. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Ok Fine for a night. Need to invest in decent pillows and covers. Woke up sore . Otherwise clean enough. Regular hotel room. Indifferent
Business response:
Thank you for the feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We value your suggestion and hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Somerset - Franklin
How is Extended Stay America - Somerset - Franklin rated?
Extended Stay America - Somerset - Franklin has a 4.2 star rating with 1,006 reviews.
When is Extended Stay America - Somerset - Franklin open?
Extended Stay America - Somerset - Franklin is closed now. It will open on Sunday at 12:00 a.m.