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Extended Stay America - Somerset - Franklin
- Hotels
- Somerset, NJ
About this business
Location details
30 Worlds Fair Dr., Somerset, NJ, 08873, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
The front desk staff was very quick and efficient, however the room had a odor to it, fine for 1 night but would probably not stay again.
Business response:
Thank you for choosing our hotel. We are pleased to know you liked our associates and had a pleasant time with us. However, we are sorry for the odor issue you encountered in your room. We have asked our housekeeping staff to make sure this room receives a deep clean so that our future guests never experience the same problem. We hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
Nice pace to stay The staff was courteous and sweet, they were friendly, the room was clean and comfortable and felt safe and relaxed.
Business response:
Carmen, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you once more for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The breakfast could be better. It's very limited options and small space
Business response:
Thank you for being our guest at Extended Stay America and for the nice rating. We are pleased to see overall you had a pleasant time, but we regret the disappointment you had with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. Thank you once more for your review, we hope you will choose us again. Sincerely, Hotel Management
Business response:
Jessica, thank you for your fantastic rating. We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
You get what you pay for. I normally stay in nicer and yes more expensive places.
Business response:
Thank you for choosing us and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management
Perfect This hotel was pretty much what I expected. The staff was very friendly. Check in and out was one of the easiest I've experienced. Over all, good value for the money.
Business response:
Dawn, thank you for staying at Extended Stay America and for writing about your enjoyable experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. Thank you again for highlighting our reasonable value, and we hope to do so again the next time you are in this city. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Somerset - Franklin
How is Extended Stay America - Somerset - Franklin rated?
Extended Stay America - Somerset - Franklin has a 3.3 star rating with 1,554 reviews.
When is Extended Stay America - Somerset - Franklin open?
Extended Stay America - Somerset - Franklin is closed now. It will open on Sunday at 12:00 a.m.