This profile has been claimed by the business owner or representative.
Extended Stay America - Somerset - Franklin
- Hotels
- Somerset, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Worlds Fair Dr., Somerset, NJ, 08873, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Raju, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Good deal Everything was great except that I didn't have access to the Wi-Fi because their computers were down when I got there.
Business response:
Nydia, thank you for providing your feedback. We know how important it is to stay connected when you are away from home, so please accept our apologies for the issues with our complimentary Wi-Fi. Our maintenance team has been notified to ensure the issue is corrected. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Bobbyj It was what I expected. Clean, all amenities are in working conditions.
Business response:
Ronald, thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked our well-maintained hotel and that overall you had a pleasant time with us.It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Couldn't check in early, which is fine since it's not always available, but the staff told me there was no bathroom in the lobby so I had to go find a public restroom. Breakfast was a scam. All they had was a stand full of cookies and small muffins. Definitely not what I expected. The room was fine, except there was no ESPN.
Business response:
John, thank you for reviewing our hotel. We're glad to know overall you had a pleasant time with us, but we're sorry for not meeting some of your expectations. Please be assured that we will share your feedback with our Brand Leaders so that they can use it while planning the new breakfast offerings.We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Loved my stay at the extended stay staff was friendly rooms was cleAn
Business response:
Thank you for being our guest at Extended Stay America. We’re delighted to know you loved your well-maintained room and that the service provided by our staff made your stay a memorable one. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I booked the hotel room the same day for one night only. The kitchenette area needs to be updated. The counter top didn’t appear new or as clean as it could be. The “stove top” needed updating as well. The fridge was fine. The room was clean and the staff was friendly. I checked in with ease and all questions were answered. I wanted a cope of the form I signed when I came in and was told I would get it upon checkout, but the morning person wasn’t aware of where it was. I did receive a separate copy outlining the information ... read more
Business response:
Thank you for choosing Extended Stay America. We are glad to know you enjoyed most aspects of our hotel and that you had a pleasant time with us. We appreciate your feedback and will share it with the appropriate team. Thanks for the review, and we hope to see you back soon. Sincerely, Hotel Management
good hotel. It is convenient to New York City too.
Business response:
Frank,thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Somerset - Franklin
How is Extended Stay America - Somerset - Franklin rated?
Extended Stay America - Somerset - Franklin has a 4.2 star rating with 994 reviews.
When is Extended Stay America - Somerset - Franklin open?
Extended Stay America - Somerset - Franklin is closed now. It will open on Sunday at 12:00 a.m.