Extended Stay America - Somerset - Franklin

DJ 

on Expedia

11 years ago

A foul odor Even after shutting the heat off the room had a strange odor. Tried spraying air freshner but when we left for the day and returned the smell was still there. 

Anonymous 

on Expedia

11 years ago

Disgusting, unclean smell. Disgusting, unclean - when walking on the carpet, your feet feel waxy and gross. The room smelled as if someone had lived in it without a shower for months. 

anonymous 

on Expedia

11 years ago

Disappointed!! I booked the room at 3 am so the laundry guy (covering the front desk) told me that I have to check out at 11 am. He charged my credit card for the room even though I paid on Hotels.com. Another person called me to apologize and said I can check in again and stay a full day (in the middle of a snowstorm) and she reimbursed my money. I was thankful for that but I couldn't go back in a snowstorm. Waist of money!! The room was average and pretty old, it smelled stale. I'll never stay again. 

Anonymous 

on Expedia

11 years ago

"Extended Stench America" might be better name I find it amazing that you still have to pay over $100 for a smoking room (that was all that was left) that smelled like a mix of smoke, indian food, and bad spray odorizer...but I needed to fly out of Newark the next morning and this hotel was the closest I could get in the ~$100 price range. So, I get you get what you pay for. On a positive note, it was nice to have a kitchenette, although everything looked a litte worn out. And, the front office staff was very helpful. 

Anonymous 

on Expedia

12 years ago

Fair Not satisfied with my stay. 

mommabear 

on Expedia

12 years ago

check others in the area While this was pretty cheap, it was a necessity to stay there, but I have stayed in other hotels in the area for the same price that are far superior. Desk clerks are clueless, hotel is dingy, very depressing. 

Jag 

on Expedia

12 years ago

NA Stay was Ok, except few TV channels and beds were in bad shape:-( 

Anonymous 

on Expedia

12 years ago

Stay elsewhere. Had a confirmed reservation for a single queen, non-smoking. Tried to shove me into a double twin room in smoking, telling me it was non-smoking. Really? The stench and the ashtray proved them wrong. They told me they were fully booked and had nothing else available. But yet they did find a double twin in non-smoking when my guest complained of being asthmatic and that they would be liable if no other room was found.