Extended Stay America - Somerset - Franklin

Georgeen 

on Expedia

8 years ago

Quiet area The check in was a plus. On the counter as you check in there is a sign that says what is in the room for a guest. It comes with plates, coffee maker, utensils, colander, glasse's they say...there was the same sign in the room stating what the room comes with...the room came with NONE OF THOSE ITEMS! It came with nothing. Why have the signs if you don't offer items. Also..the breakfast was a joke. No milk for tea or coffee. Granola bars and dry packaged muffins . Ridiculous! ! The area was quiet though 

Kathleen 

on Expedia

8 years ago

Stay away!!! Gross! Place smelled like smoke. Not clean. Stained towels. The last I would recommend. Checked out early only to be witness to 2 county sheriffs calling for back up to take a hotel guest into custody. Great to have my 2 kids see that. 

Elizabeth 

on Expedia

8 years ago

Bad Hotel Experience The room smelled terrible and there was a hole in the shower. There was no water pressure. The room looked 30 years old. I would not even get under the covers of the bed. I also got to hear people yelling at each other across the hall. Very uncomfortable experience and would not stay the remainder of the days I scheduled there. This will go down as the worst hotel I have ever stayed in. If I could have moved that night I would have but it was too late. 

Evelyn 

on Expedia

8 years ago

Very bad 

Jose 

on Expedia

8 years ago

Could be better I had to check out the following day and I had a two night reservation 

Robert 

on Expedia

8 years ago

Low class I have never stayed in a worse place. No coffee maker, no shampoo or soap, no maid service the second day. It was absolutely awful. I will never recommend they place. 

Anonymous 

on Expedia

8 years ago

The bed and pillows were lumpy and I'm still itching from the bug bites 

Marcus 

on Expedia

8 years ago

Wouldn't reccomend I've stayed here before and had no problems. There seems to be new management. The front desk clerk was great, but outside of that the stay was disappointing. I was there for a night so I tolerated the experience. I was given a smoking room after requesting a non smoking room (which was horrible) the whole third floor smelled like ashtrays. My room had, no cups, no toilet paper, and the bath tub was filthy. I was packing up to go shortly after the 11 a.m. checkout time and was greeted by a gentleman yellin... read more

Anonymous 

on Expedia

9 years ago

I stayed in a nonsmoking well what was supposed to be nonsmoking. When we walked in the room it smelled like someone was smoking in there prior to us arriving and tried to cover it up with air freshners. We only stayed for the night but we left really early in the morning. No one was at the front desk for me to check-out, I rang the bell several times. I left the key on the desk. The chairs in the room were dirty.