Extended Stay America - St. Louis - St. Peters

Business response:

Dear Guest, It is gratifying to know that you had an enjoyable stay. We are delighted that our front desk associate made such a wonderful impression during your time with us at Extended Stay America. Providing warm, attentive service is something we truly value, and it’s great to know her kindness and friendly approach stood out to you. We’ll be sure to share your thoughtful recognition with her, as feedback like this means a great deal to our team. We would love to welcome you back soon for another pleasant stay. Sincerely,... read more

Business response:

Dear Guest, Thank you for sharing your feedback regarding our amenities. We sincerely apologize that the limited options did not meet your expectations. While our property is designed to provide essential conveniences for extended stays, we understand that guests often look for a wider variety of services. Your comments have been shared with our management team so we can evaluate opportunities for enhancements and clearer communication about what we offer. We appreciate you taking the time to let us know and value the chance... read more