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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It started out rocky with prices changing 3 different times. Not clear on cancellation policy both online and in person. First clerk was initially rude, but it worked out okay. The manager was very accommodating on the price confusion. Not the most pleasant but also not the worst. An in room coffee pot would have been nice.
Business response:
Dear Donna, Thank you for taking the time to write a review about our hotel. Your comments on the mentioned issues have left us disheartened. We will look into this further and appreciate you bringing this to our attention. We have noted your remarks and shared them with the concerned individuals for further improvement. Our staff is included in the discussion to ensure this service failure doesn't happen again. Your feedback helps us continuously improve our service and guest experience. Please feel free to reach out to the... read more
Bring your own breakfast unless coffee and a muffin are good enough for you. Nice big room with a place to eat and cook.
Love it
Business response:
Dear Angela, It is a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the area the next time you are in it. Sincerely,Hotel Management
I love the staff here! Every morning I’m always greeted with a warm welcome. I honestly felt like I have a new family here. The people that’s staying there is also kind and friendly. Everything was CLEAN to perfection. The only thing I had a complaint about is the shower water not getting hot enough but they moved me into a different room. And it’s very quiet which is a bonus. I love it here so much! Thank you all for the amazing stay here.
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.4 star rating with 1,282 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.