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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only thing we had issues with was the AC unit… air kept getting caught under the curtains so the room got hot quick.
Business response:
Dear Guest, Thank you for your feedback. We’re glad you had an overall positive stay, but we apologize for the issue with the AC unit causing the room to get warm. We’ll look into adjusting the placement of the curtains or offering a solution to ensure the air circulates properly. Your comfort is important to us, and we appreciate you bringing this to our attention. We hope to welcome you back for an even better stay at Extended Stay America in the future. Sincerely,Hotel Management
Room was reasonably priced. I thought the room was spacious and seemed to be nicely cleaned, even the air vents had been cleaned. The staff was friendly and attentive. Improvement would be an ice machine in facility. Being quiet would have been inforced. I was woke up before 5 am from a man talking in the hallway, near the front desk. The continental breakfast was pretty bad. The single served muffins were very dry and tasted as if they were outdated. Fruit or yogurt would have been nice. The only drinks that I saw was coffe... read more
The hotel room give a old school feel. In I have no problem with. It was a comfortable setting to me. But I do have the mention certain things about the rooms I didn't like. The room 315. The microwave needs to be replaced. You plug it in it runs without being on until it gives out completely. We unplugged it. Then let it rest for a couple hours it comes back on but will go out. 2. The bathroom door isn't properly installed and the top of the door is hard to open to get in and out of after shut. Number 3. The tub in the midd... read more
Business response:
Dear Tyler, Thank you for being our guest with your group at Extended Stay America. It is nice to know you had a good stay and were pleased with many things around. Our front desk team is always available to assist you. We are sorry for the disappointment in the room. In response to your remarks, we will instruct our respective team to review the room and fix the issues you mentioned. We look forward to welcoming you back to the city soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 3.7 star rating with 1,963 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.