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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was friendly and helpful
Fast check in , Rooms very clean and the staff is very friendly I would recommend this hotel
Business response:
Dear Manuel,It is wonderful to read your review of your recent stay at Extended Stay America.Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments about fast check-in, clean rooms, and a friendly team are appreciated and shared with the entire team. Thank you for being our guest, and we look forward to your next stay!Sincerely,Hotel Management
Facility is not in line with other properties. Area seemed to have a lot of sketchy people around.
Business response:
Dear Eric, Thank you for your feedback. We are sorry to hear that our facility did not meet your expectations. We aim to maintain high standards and ensure a safe and comfortable environment for all our guests. We will address your concerns with our team to assess and improve our property and security measures. We appreciate your input and hope to serve you better in the future.Sincerely,Hotel Management
Peaceful
Disappointed Disappointed as 1st room smelled like pets and urine, 2nd room assigned was slightly better. Towels need to be thrown out, not washed again as they were dingy in both rooms.
Business response:
Dear Cristeen, Thank you for choosing us and sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. Our goal is to create an exceptional, memorable stay for each guest, so we apologize that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve!Sincerely,Hotel Ma... read more
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 3.7 star rating with 1,963 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.