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12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The hotel is a good deal for the money. Mostly quiet with some weekend night hallway noise but not bad. Staff was very friendly. Property was a bit outdated but everything worked. I would label it No Frills and Nothing Fancy
Business response:
Dear Kim, We're honored to be your home away from home and glad to have you as a guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and services. Our top priority is your comfort, and we're delighted you're satisfied with the stay. We look forward to sharing your upcoming trips and more memorable moments. Thanks again for the outstanding remarks.Sincerely,Hotel Management
Mostly quiet staff is nice have stayed here 3 times in last 6 months have never had issues
Economy
Business response:
Dear Randy, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay at our location and appreciated the clean and well-maintained rooms for the price paid. Please revisit, and we look forward to serving you again.Sincerely,Hotel Management
We were greeted by someone who barely made eye contact and seemed annoyed to help us. She also made me give her my i.d even though my husband was the one who booked. The room had a few random hairs and the breakfast was laughable, does anyone want oatmeal in a to go cup? I won't be staying here again.
Business response:
Dear Rebecca, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide excellent hospitality to our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services in the future. We are truly sorry and hope you will consider giving us a second chance.Sincerely,Hotel Management
It was a couple of parties starting before noon and ended around 11:00. I didn’t feel well so couldn’t rest.
Extended Stay America - St. Louis - Westport - Central has a 4.4 star rating with 1,282 reviews.
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.