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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok My stay there was pretty good. Staff was very friendly and helpful. The only complaint I have was the bathroom not being that clean. There was hair everywhere.
Business response:
Leah, thank you for staying at Extended Stay America. We are glad to read you had a pleasant time with us and that you liked our courteous service. Your feedback with regard to cleanliness has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
MJstay My experience this time was Good the room was nice and clean
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed your time with us and were impressed with the comfort of your well-appointed room. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
I would've given this review 5 stars but didn't because there was hair, and rubber bands all over the floor.
Business response:
Renata, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback in regard to cleanliness will be shared with our housekeeping team. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Service was.good. room not great
Business response:
Gesila, thanks for evaluating your experience at our hotel. Although you liked most of our offerings, we are sorry to know that you didn’t find your room to your expectations. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Business response:
Randy, hanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Room expectations Our rooms did not have the most up to date amenities. Furniture was a little out of style, heater had a smell coming from it, the room had a foul odor that we complained about. The staff did spray frebreeze to get rid of the smell and opened the window. It helped. The bathroom toilet seat was loose and the floor had not been swept clean. There was also no dishes or glasses in the room. Also, the continental breakfast sucked. Most hotels continental breakfast consist of coffee, juices, fruit, cereal, danishe... read more
Business response:
Gio, thanks for being our guest. Although you liked our convenient location, we sincerely apologize you had so many difficulties while being here and regret the inconvenience caused to you. Your feedback is important to us, so it has been shared with appropriate individuals in an effort to improve our service and facilities moving forward. Please give us another opportunity, so that we can provide you with a better experience on a future date. Sincerely, Hotel Management
Bad hotrl No towels dirty dishes need i say more jjjkdjrjjrjrkrkkrkrkrkrkkrkrkfkfkrk
Business response:
Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope you will give us a chance to welcome you back and experience our hotel the way it should have been during your visit. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. It's great to know you had an awesome time at Extended Stay America. We hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.3 star rating with 1,348 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.