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Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
- Hotels
- Clearwater, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3089 Executive Dr., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The service was very good easy check in and out. However my bed was broken on one side and leaned over. One of the stove eyes did not work and the bed was very uncomfortable.
Business response:
Dear wendy, Thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We're glad that the check-in and check-out processes were easy for you and that our staff is hospitable. However, we sincerely apologize for the issues you experienced with the comfort of the bed and the stove. Our priority is your comfort, and we will promptly address these matters to ensure improvements. We hope you will consider giving us another opportunity to provide ... read more
It was worth the price
You get what you pay for. Hotel needs some updating. Our bed was falling apart. You could see the bottom of the mattress hanging on the floor. Need new carpet or just cleaned. There was no smoking, but clearly someone was smoking more than tobacco on the floor we were located. Homeless people hanging out in parking lot and a couple fighting and police were called.
Business response:
Dear lynn, Thank you for staying with us and taking the time to evaluate our hotel. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand how the issues you described kept you from having a great time. Your comments will help us to ensure a better experience for every guest as we advance. We hope to welcom... read more
Great staff , nice rooms
No comments
Business response:
Dear Carlos, Thank you for letting us know that your stay at Extended Stay America was great. We strive to provide our guests with outstanding hospitality, and your rating serves as an encouragement to all of us. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely,Hotel Management
Staff was friendly. Room and bath were clean.
It wasnt very nice walking in to dirty front glass doors.. female at desk was nice, helped w billing glitches. Room just didnt feel clean..thou looked tidy. I realize places are understaffed, and hard keeping people these days too. That said, some cos are doing fine, pay and respect their employees better and it shows w service. I stopped at another Exteded Stay, wasnt up to my standards either. Too many people hanging around, smoking outside their rooms etc. Nope. Nada. Turn off. I have asthma but healthy. 😏
Business response:
Dear Barbara, Thank you for sharing your feedback with us. We apologize for the cleanliness issues you encountered upon arrival and any inconvenience caused by billing glitches. We appreciate your understanding of the current challenges with staffing and retention. Your comments will be shared with our team to address these concerns and make necessary improvements. We understand your preference for a cleaner and more comfortable environment and apologize for falling short of your expectations. We value your business and hope... read more
Just say NO This hotel is very run down and poorly maintained. We had.to grab a pet-friendly hotel at the last minute when our flight was cancelled late at night. This one looked "ok" but there was no time to look for something else. The staff was not rude, but not very welcoming either, and the premises are pretty bad. There was a broken chair in the room and a lamp with live wires hanging out of it! It wasn't dirty, but just beat. Everything is old and/or damaged. It looks like there is zero maintenance being done. Broken ... read more
Business response:
Dear Kathy, Thank you for being our guest and letting us know about the details of your time with us. We apologize for not delivering the experience you expected. Your important feedback about the happening in the hotel is discussed with the concerned team to improve and avoid them in the future. In the meantime, please let us know if there is anything we can do as we continually work hard to improve our services. Please give us a second chance to provide you with the excellent service you should have received on this visit.... read more
Frequently asked questions about Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
How is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. rated?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. has a 4.4 star rating with 1,435 reviews.
When is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. open?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. is open now. It will close tomorrow at 12:00 a.m.