Extended Stay America - St. Petersburg - Clearwater - Executive Dr.

Business response:

Dear Guest, Thank you for taking the time to share your feedback. Your review appears to be brief, and we would truly appreciate it if you could provide more details about your experience. This information helps us better understand what you enjoyed and where we can improve to ensure all guests have a pleasant stay. Our team is always committed to offering a comfortable environment and attentive service to every visitor. We value your input and we sincerely hope to welcome you back for another stay. Sincerely, Hotel Manageme... read more

Business response:

Dear Shaina, Thank you for taking the time to share your feedback. We are delighted to hear that your check-in experience was friendly and informative. Our team strives to provide a welcoming and efficient arrival for every guest, and your kind words are greatly appreciated. Ensuring that our guests feel comfortable and well-informed from the moment they arrive is very important to us, and we are glad this was reflected during your stay. We look forward to continuing to provide exceptional service and hope to have the opport... read more

Business response:

Dear Josue, Thank you for sharing your feedback. We are thrilled to hear that you liked your stay and that our hotel met your expectations. At Extended Stay America, our team works hard to ensure that every guest enjoys a comfortable and pleasant experience, and it is wonderful to know that our efforts made a positive impression on you. Your kind words motivate us to continue providing excellent service and maintaining our facilities to the highest standards. We truly appreciate your support and look forward to welcoming you... read more

Business response:

Dear John, Thank you for taking the time to share your feedback. We are thrilled to hear that you had a great overall stay at Extended Stay America. Our team works hard to provide a clean, comfortable, and welcoming environment for every guest, and it is always rewarding to know when our efforts contribute to a positive experience. Your kind words motivate us to continue delivering excellent service and maintaining a high standard of hospitality. We truly appreciate your support and look forward to welcoming you again for an... read more

Business response:

Dear Laura, We sincerely apologize for the confusion regarding the pool at our property. Guest satisfaction is very important to us, and your comments have been shared with our team to ensure clearer communication regarding amenities in the future. We appreciate your input, as it helps us improve the overall guest experience. We hope to provide a better stay next time. Sincerely, Hotel Management