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Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
- Hotels
- Clearwater, FL
About this business
Location details
3089 Executive Dr., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Tub was cracked and funiture was old. AC was not working well.
Business response:
Dear Letitia, Thank you for taking the time to share your experience. We apologize that the condition of your room did not meet our expectations. We understand how important it is for every guest to feel comfortable and confident in the upkeep of their accommodations. Your feedback has been shared with our housekeeping and maintenance teams to ensure that all rooms are thoroughly inspected and refreshed before each new arrival. We appreciate your patience and hope you’ll consider giving us another opportunity to provide a mu... read more
property is eco-friendly. the “sad part” is hallway doesn’t smell good. other than that, everything’s ok
Business response:
Dear Jesusa, It’s great to hear that you appreciate our eco-friendly approach—we’re proud to support sustainable travel! We're sorry that the hallway left a less-than-pleasant impression and appreciate you bringing that to our attention. Feedback like yours helps us focus on the details that matter. Thank you for sharing your thoughts. We hope to welcome you back to Extended Stay America for an even more enjoyable visit next time. Sincerely, Hotel Management
Was good over all, the building is just old and needs a remodel.
Business response:
Dear Donovan, Thank you for your feedback! We are glad to hear that your overall experience was positive. We appreciate your comments regarding the condition of our property, and we understand the importance of maintaining a comfortable environment. Please know that your input has been shared with our management team as we continue to explore opportunities for future improvements. We hope to welcome you back again soon and provide an even better visit! Sincerely, Hotel Management
The staff at check in or check out were extremely kind! This was the best part of the stay, so thank you. However, the entire hallway and our rooms smelled terrible like a combination of marijuana and fried shrimp. The floors were dirty ;(. The area around the hotel was so-so, looked a little sketchy and unfortunately, the complementary breakfast consisted of hot water and oatmeal. We wont likely return
Business response:
Dear Bonnie, We sincerely appreciate you taking the time to share your experience. It’s wonderful to hear that our check-in and check-out staff made a great impression, and we’ll be sure to pass along your kind words. However, we deeply regret that aspects of your stay did not meet expectations. Your feedback is invaluable, and we will review these concerns to identify ways to improve both the environment and the guest experience moving forward. We appreciate you choosing to stay with us and hope to have the opportunity to p... read more
Hotel was okay, nothing great. Pros about the hotel - we got a studio room and it had a microwave, stove, sink, and fridge which was convenient when we had leftovers. The hotel is close to the highway, so you can get on there quickly. Plus the staff was nice and catered to our requests (gave us extra towels). You do have to ask for silverware upon request. Cons about the hotel - the rooms were sub-par (floors, tub/shower) and staff doesn’t do well cleaning. The shower curtain smelled like mold. Ventilation was poor in the ba... read more
Business response:
Dear Fayanne, Thank you for taking the time to share your experience. We are glad to hear that our staff was helpful and that you found the amenities in your studio room convenient. Providing a positive and comfortable stay for our guests is our top priority. However, we sincerely regret that certain aspects of your stay did not meet expectations. Your concerns regarding cleanliness, breakfast availability, and maintenance are extremely valuable to us, and we take them seriously. We will be reviewing these issues to identify... read more
Good
Frequently asked questions about Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
How is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. rated?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. has a 3.5 star rating with 2,363 reviews.
When is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. open?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. is open now. It will close tomorrow at 12:00 a.m.