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Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
- Hotels
- Clearwater, FL
About this business
Location details
3089 Executive Dr., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thing would have been ok if the roaches were not everywhere. Totally ruined my stay
Business response:
Dear Guest, We sincerely apologize for the presence of roaches during your stay, as this is completely unacceptable and far below our standards. We understand how this would ruin your experience, and we are truly sorry for the discomfort it caused. Please know we have shared your concerns with our pest control team and housekeeping department to address the issue and prevent it from happening again. Your feedback is extremely valuable to us. We hope you will allow us another chance to provide a much better stay. Sincerely Ho... read more
Something else. Staff was great, very helpful. Didn't quite care for the cockroach.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you found our staff great and helpful during your stay. However, we sincerely apologize for the inconvenience you experienced regarding the pest issue. Cleanliness and comfort are top priorities for us, and this does not reflect our usual standards. Our pest control team has been notified to ensure it doesn’t recur. We truly appreciate your honesty, as it helps us improve. We hope you’ll consider giving us another chance to provide y... read more
Hotel was ok but under construction. My room shower system ran like a waterfall all night. No wifi which I did really need as advertised. The staff were wonderful and I would stay again just at another time in the future.
Business response:
Dear Guest, We regret the inconvenience you encountered during your visit, especially with the shower and internet connectivity. Your feedback is important and will be shared with the respective teams to help improve our guest experience. We truly appreciate your kind acknowledgment of our team members for their attentive service. It is wonderful to know they made a positive impression. We look forward to hosting you again for a smoother and more enjoyable stay in the future. Sincerely, Hotel Management
Owner was cheap The staff is excellent they try hard but the owner is a cheap mother blank everything needs to be redone it's pretty obvious he has a deal with the city or the county to put people in there and he gets paid no matter what the condition
Business response:
Dear Kevin, We are sorry to hear that aspects of the property did not meet your expectations. Please know that we continuously strive to improve and maintain our facilities to provide a comfortable and safe environment for all our guests. Your comments are valuable and will be shared with our management team to guide future improvements. On a positive note, we appreciate your recognition of our staff’s efforts to provide excellent service. We hope to have the opportunity to provide you with an even better experience during a... read more
Everything was fine until we went into the hotel room, it smelled very bad, like body odor and onions? The sheets/ linens were stained and the bathroom sink was dirty as well. We went to the front desk to let them know and all we got was a fresh set of linens and febreeze, the febreeze only lasted about 2 hours and then the odors came back.
Good location, updated rooms, great bead. Room and bathroom was very clean. The staff was the only issue. No one else was at the front deck when we arrived but the two staff members carried on a non important conversation and totally ignored us. This same thing happened three qdditional times. We did not feel welcomed, rather a inconvenience.
Rooms were very dirty and dusty
Frequently asked questions about Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
How is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. rated?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. has a 3.5 star rating with 2,359 reviews.
When is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. open?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. is open now. It will close tomorrow at 12:00 a.m.