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Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
- Hotels
- Clearwater, FL
About this business
Location details
3089 Executive Dr., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs to be renovated. Poorly maintained.
The room was clean but it smelled like damp and cigarettes. It's not a place to sleep. The bathroom needed cleaning and the TV didn't work. The air conditioning smelled like cigarettes.
Very durty, the parking, the hotel and the room. I found a dirty bloody tampon in my garbage. Our feet was black after 15 minutes walking on the floor.
yuck! Worst hotel stay I've ever had. The hotel was dirty, smelled bad, and overall in very poor condition. No cooking supplies were available and that's a major reason to stay. The TV signal frequently dropped out. Overall, just absolutely terrible experience.
Business response:
Dear Lloyd, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we continually grow and improve based on our guests' feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay you ... read more
Never again to this property Okay we tried to use our check in early refuse us. Okay the manager David and janitor went to lunch or off property didn’t care if our room got ready by 3. I believe they was short staffed the good thing the front desk lady Jeanie left desk while mgr. David was training another staff member not sure what her name was because no Gabe badge at all . Jeanie went and clean our room so my mother and I could have a room .
Business response:
Dear Wilenema, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we continually grow and improve based on our guests' feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay y... read more
The rooms smell like mold as well as the hallways
Business response:
Dear Emani, We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We sincerely regret any inconvenience you experienced, particularly regarding your concerns about the cleanliness and upkeep of our property, which is of the utmost importance to us. Your feedback is invaluable, and we will address this matter with our housekeeping team to ensure such oversights do not recur. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opport... read more
Great staff and price Front desk was very Friendly & helpful
Business response:
Dear Jeremy, Thank you for your thoughtful feedback! We’re so glad to hear that our front desk team made a positive impression and that you found our pricing to be a great value. We believe that a warm welcome and helpful service are the heart of a great stay, and your recognition means a lot to us. We hope to have the pleasure of welcoming you back again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
How is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. rated?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. has a 3.5 star rating with 2,344 reviews.
When is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. open?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. is open now. It will close tomorrow at 12:00 a.m.