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Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
- Hotels
- Clearwater, FL
About this business
Location details
3089 Executive Dr., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smelly hotel, that it needs a renovation. They called a table with coffe "inculded breakfast" Save your money and go somewhere else.
Business response:
Dear Eduardo, Thank you for sharing your experience with us. We regret that certain aspects of your stay did not meet expectations, and we apologize for any inconvenience you faced. Guest comfort and satisfaction are our top priorities, and your feedback regarding the hotel’s condition and breakfast offering is important to us. We will review these concerns with our team to ensure improvements are made where possible. We appreciate your patience, as it enables us to continually improve our services for future guests. Please ... read more
We were late to check in due to our plane being delayed and we had to call expedia and get them to call the hotel to get someone to come to the reception desk. We rang the bell loudly twice and nobody came to the desk.
Business response:
Dear Erin, Thank you for choosing our hotel and for taking the time to provide your feedback. It is disappointing to learn of the issues you experienced with our front desk during check-in. We will share your remarks with our team to ensure that these types of concerns are better addressed as we move forward. It was our pleasure accommodating you, and we hope you will give us another opportunity to provide you with the hospitality you deserve. Sincerely, Hotel Management
Very old inside hotel and very old rooms with smell old. Breakfast is just a joke with few cookies to get from a tiny table. Not honor Expedia platinum members. Need to be remodeling immediately !
Business response:
Dear Guest, Thank you for sharing your experience. We regret that the condition of the accommodations did not meet your expectations and that the breakfast offerings fell short of what you anticipated. We take pride in recognizing our loyal guests and are sorry if you felt otherwise during your visit. Feedback like yours is important as it helps identify areas where enhancements are needed. We appreciate your input and hope to have the chance to provide a more satisfying experience in the future. Sincerely, Hotel Management
There is no pool or breakfast at this location, so advertising was a little misleading. You’re allowed to use the pool 30 mins away…. We had the noisiest people above us and nothing was done after calling the front desk. The kitchen had no utensils or pans, so bring your own esp b/c they do not serve breakfast which I was looking forward to.
Business response:
Dear Guest, We are sorry to hear your stay did not meet expectations. We understand how essential amenities like a pool and breakfast can be when choosing a hotel, and we apologize for any disappointment this has caused. We also regret the noise disruption caused by other guests. We will review your comments with the appropriate team to improve our overall guest experience. We appreciate you bringing these matters to our attention and hope to have the chance to serve you better in the future. Take care! Sincerely, Hotel Mana... read more
Cativeiro. Essa palavra define a diária. Muitas pessoas estavam no hotel, parece que são moradores não hóspedes. Sujo e muito antigo. Era silencioso Escolhi pois não tinha muita opção na data foi no show do AC/DC. Dizia ter café, eu não achei. Nunca mais esse cativeiro. Corrade la
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We sincerely regret that your stay did not meet expectations, and we truly understand your concerns. Additionally, we are reviewing cleanliness and maintenance standards to ensure improvements are made. Your insights are valuable, and we appreciate you sharing them with us. We hope to welcome you back for an even better visit in the future. Sincerely, Hotel Management
Property and hotel run down. Rooms are outdated and AC didn’t work well and smells after switching rooms.
Business response:
Dear Guest, Thank you for your feedback. We work hard to uphold all of our brand's standards for quality and service. Therefore, we apologize that our hotel did not meet your expectations, and we appreciate you bringing these concerns to our attention. We always want to hear from our guests about how we can improve our services! Our teams are already at work to ensure these issues are addressed on a priority basis. Thank you once more, and we hope to see you again soon. Sincerely, Hotel Management
Bathroom was dirty with hair from previous guest
Business response:
Dear Guest, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. We hope you will revisit us next time you're in the area so we can demonstrate our commitment to exceptional hospitality. Sincerely, Hotel Management
This place advertised breakfast and all there is a table with coffee and muffins.. we asked for our room to be cleaned and they said they o let have house keeping every day days also it does have a small kitchen with no dishes and a super old refrigerator. No pool. I was about 200 for 2 night I would not stay in that place anymore. The hotel building looks good from the outside and the hallways and the rooms are ok bu the beds are small I stayed with my 3 grand babies and my daughter, also to be able to get clean towels we h... read more
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we continually grow and improve based on our guests' feedback. We hope to have another occasion to host you and provide you and your family with the seamless stay you... read more
On the Website it said it had a pool. There isn't. Grab and go breakfast was coffee and a nutritional bar. Property is verynused and has an odor
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we continually grow and improve based on our guests' feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve! Sincer... read more
Frequently asked questions about Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
How is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. rated?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. has a 3.5 star rating with 2,363 reviews.
When is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. open?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. is open now. It will close tomorrow at 12:00 a.m.