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Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
- Hotels
- Clearwater, FL
About this business
Location details
3089 Executive Dr., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cativeiro. Essa palavra define a diária. Muitas pessoas estavam no hotel, parece que são moradores não hóspedes. Sujo e muito antigo. Era silencioso Escolhi pois não tinha muita opção na data foi no show do AC/DC. Dizia ter café, eu não achei. Nunca mais esse cativeiro. Corrade la
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We sincerely regret that your stay did not meet expectations, and we truly understand your concerns. Additionally, we are reviewing cleanliness and maintenance standards to ensure improvements are made. Your insights are valuable, and we appreciate you sharing them with us. We hope to welcome you back for an even better visit in the future. Sincerely, Hotel Management
Property and hotel run down. Rooms are outdated and AC didn’t work well and smells after switching rooms.
Business response:
Dear Guest, Thank you for your feedback. We work hard to uphold all of our brand's standards for quality and service. Therefore, we apologize that our hotel did not meet your expectations, and we appreciate you bringing these concerns to our attention. We always want to hear from our guests about how we can improve our services! Our teams are already at work to ensure these issues are addressed on a priority basis. Thank you once more, and we hope to see you again soon. Sincerely, Hotel Management
Bathroom was dirty with hair from previous guest
Business response:
Dear Guest, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. We hope you will revisit us next time you're in the area so we can demonstrate our commitment to exceptional hospitality. Sincerely, Hotel Management
This place advertised breakfast and all there is a table with coffee and muffins.. we asked for our room to be cleaned and they said they o let have house keeping every day days also it does have a small kitchen with no dishes and a super old refrigerator. No pool. I was about 200 for 2 night I would not stay in that place anymore. The hotel building looks good from the outside and the hallways and the rooms are ok bu the beds are small I stayed with my 3 grand babies and my daughter, also to be able to get clean towels we h... read more
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we continually grow and improve based on our guests' feedback. We hope to have another occasion to host you and provide you and your family with the seamless stay you... read more
On the Website it said it had a pool. There isn't. Grab and go breakfast was coffee and a nutritional bar. Property is verynused and has an odor
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we continually grow and improve based on our guests' feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve! Sincer... read more
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Business response:
Please accept our apologies for any service issues that you may have encountered during your time with us. We want every guest to have a memorable stay, and we genuinely regret this was not your experience. We hope you will revisit so we can extend the exceptional hospitality we are known for providing. Sincerely, Hotel Management
Came hime with bed bugs and the place stank
Business response:
Dear Guest, We are sorry to read about your experience. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms. We have completed a full investigation and determined that the room in question contains no issues. We hope to welcome you back soon under better circumstances. Sincerely, Hotel Management
If I could give this zero stars I would. Dated, dingy, dirty. Smelled of cigarettes and weed. The halls smelled moldy and musty.
Business response:
Dear Guest, We're sorry your stay didn't meet your expectations. We'll take your feedback seriously and address the issues you've raised about the cleanliness and odors in the hotel. We’ll also investigate the maintenance of our property to prevent moldy smells in the halls. We apologize for any discomfort and inconvenience caused during your stay. We'll use your feedback to improve our hotel. Please give us a chance to welcome you back for a more enjoyable stay in the future. Sincerely, Hotel Management
Nothing
Business response:
Dear Guest, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we sincerely apologize for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. Our front desk team is always here to assist you. Please consider giving us a second chance so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Petersburg - Clearwater - Executive Dr.
How is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. rated?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. has a 3.5 star rating with 2,344 reviews.
When is Extended Stay America - St. Petersburg - Clearwater - Executive Dr. open?
Extended Stay America - St. Petersburg - Clearwater - Executive Dr. is open now. It will close tomorrow at 12:00 a.m.