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Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was really nice.. my room had a not so good smell to it.
Business response:
Thank you for reviewing your stay. We apologize for the odor you experienced while here. We work hard to provide a clean and comfortable environment, and we are sorry the smell compromised your experience. On a positive note, we are glad you liked our staff and had an overall pleasant stay. We will follow up on your concerns to ensure we are well poised to serve you better during your next visit. Thank you again for your feedback. Sincerely, Hotel Management
The staff was excellent, Unfortunately the cleanliness was far from par. Since it's pet friendly, i feel they're not on it with cleanliness, I was bitten by fleas on my ankle area.
Business response:
Thank you for the feedback. Although you liked our staff, we are sorry for the issues you encountered with the cleanliness and insects in your room. Be assured this has been shared with the housekeeping department to ensure a better experience going forward. Our pest control provider had serviced the hotel, and we are working to ensure procedures are being followed to prevent any future instances. Thank you again, and we hope you will give us a chance to serve you better in the future. Sincerely, Hotel Management
Check in past midnight, staff was quick. Just a quick rest before the drive next morning. Pretty old and dated hotel. Don't expect a big spread for breakfast, just coffee and some packed muffin or oatmeal. Overall is pleasant.
Business response:
Thank you for the kind review. We are delighted to read you liked our quick check-in service and that you had a relaxing stay after your journey. It was a pleasure having you as our guest, and we look forward to welcoming you again at Extended Stay America. Sincerely, Hotel Management
I loved the kitchette and the room was very spacious thank you Extendid Stay.
Business response:
April, thank you for the glowing review of Extended Stay America. We're thrilled to know you loved your well-appointed room and that you enjoyed your time with us. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great price. Facility is a bit aged showing wear and tear.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you were pleased with our affordable rates, but we're sorry for your disappointment with the overall condition of our property. We have alerted our maintenance staff to your concerns, and we will be more proactive in replacing items that are beginning to show wear. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 3.5 star rating with 2,339 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.