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Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was decorated like a cheap dormitory and very nondescript. The cleanliness was questionable. Desk service was good.
Business response:
Thank you for being our guest. Although you liked our friendly service, we apologize for the issues in your suite and for not living up to your expectations. We are working with our housekeeping department to make sure all procedures are being followed, so this does not happen again. Please give us another chance to redeem ourselves. Sincerely, Hotel Management
Parking was decent, came back in the early morning everyday and was able to find a spot. Staff was very friendly. Would not stay again. Room had an odd smell when entering, ventilation in bathroom must be connected to other rooms as ours stank of cigarettes and food people were cooking. Had trouble sleeping due to how loud guests above us were etc. (running and screaming child inside the room above ours.)
Business response:
Thank you for choosing our hotel. We are pleased you liked our associates and that you had a pleasant visit. However, we are sorry for the cleanliness and noise issue you encountered in your room. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. We hope to have another opportunity to welcome you back soon so that we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 3.5 star rating with 2,404 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.