Extended Stay America - Stockton - March Lane

Business response:

Christine, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for you needs. It feels good to know you liked our great price and that you had a good night’s sleep in your cozy bed. On behalf of everyone here, we invite you for another enjoyable stay. Sincerely, Hotel Management 

Business response:

Thank you for your nice rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Angela, thank you for your nice rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Richard, thank you for posting a review. Although you liked our location, we are sorry you were unhappy with our hotel policy. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Also, our in-room amenities such as toiletries and bath amenities are kept at the front desk and are complimentary. We hope you will consider giving us another chance in ... read more

Business response:

Thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for writing about your stay and for being our guest. Please accept our apologies for the noise issues you experienced due to the neighboring guests. We wish we would have known about this problem as we would have resolved the problem by changing your room. We look forward to welcoming you back to our hotel. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management