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Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
1st Time for Everything My stay at this hotel was fine; however this was the first hotel I've stayed at that doesn't accommodate early check in. This will definitely play a huge part in whether or not I'll choose to stay at this hotel. (Most likely won't be staying at this location if I have to be somewhere before 4p). Arrived at this hotel around 12:45 Saturday 9/22/18. They were able to get me into my room at 2p (which was when the wedding started). An hour earlier than their check in time, which is at 3pm. Although, I sti... read more
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Family stay Staff was friendly and helpful. The room feels older and dated. The hallway smelled of wet dog mix with food from people’s cooking. Elevator was super slow and smells. Plus side- location was great. Walkable to starbucks, in & out, habit burger, freeway, etc. kitchen was convenient and they supplies the utensils.
Business response:
Thank you for evaluating your stay with us. We're glad to know you were impressed with the service provided by our staff and that our location was ideal for you. However, we're sorry for the difficulties you encountered while you were here. We have discussed your feedback with the concerned teams, and we're working with them to fix the issues you mentioned. Wehope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
The smell of the room was funny. I opened the windows to let it air flow. The fridge could have used a better cleaning
Business response:
We apologize for the odor and cleanliness issues you encountered in your rooms. We are very concerned about your experience and have brought this to the attention of our housekeeping department. We assure you that remedial steps are underway so such issues don’t happen again. Please consider giving us a chance to redeem ourselves in the future. Sincerely, Hotel Management
It’s was cool as always
Business response:
Troy, we appreciate your loyalty towards Extended Stay America and the wonderful feedback about your experience here. It is a pleasure knowing we could deliver you with a great experience each time you visited us. Thanks for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Business response:
Tyrone, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Pretty good experience Everything was good the only thing I didn't really like was that for breakfast they were serving coffee.. but they had no cups... So I had to take some points off for that
Business response:
William, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincere... read more
Business response:
Sergio, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
At the front desk there was a little lady there a latina lady. She was kind very very good work ethics the way it should be I want to thank her for a pleasant stay
Business response:
Randy, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
It had an little smile but nice like a curry like smile
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 3.5 star rating with 2,404 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.